"I'd recently acquired a Sony A7IV camera plus lens from Willoughby's Cameras online. The purchase and delivery was perfect. However, the reason I gave 4 stars is because the $190 Sony Cashback was not redeemable when I produced the Sony α7 IV invoice from Willoughby's which is declined by the manufacturer. Customer service have tried to intervene on my behalf to no avail. "
"Website is very easy to use. Prices are very competitive. Communication is good, quick delivery. I used the chat facility to get some advice on the right camera for my needs and Jack was extremely helpful. The purchase was made on a Friday afternoon and my new Sony Alpha 7R camera was delivered the following morning. Setting up the camera was really easy, and is also easy to use with various lenses. I am delighted with my purchase.
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"I was initially hesitant about ordering from Willoughby's only because I have never ordered from them before but this experience has sold me on their reliable and fast service. Everything came quickly and on time through UPS. The camera works flawlessly and the free accessories were an added bonus. "
"Overall happy with my first experience shopping with Willoughby's camera. They contacted me to let me know that the order I placed was on back order, and while it took longer than I had originally anticipated, the competitive pricing made it worth the wait. I am happy to shop with Willoughby's in the future.
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"Fast delivery, prompt replies, efficient handling of returns. Great quality products !"
"I'm very pleased with my purchase from Willoughby's camera Emporium. The condition of both the Canon EOS 90D camera and the 18-55mm lens were under rated in my opinion. The camera body was very clean and works perfectly, and the lens was spotless like it was never used. Looking forward to shopping with Willoughby's camera again.
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"I'm very happy with my Fuji GFX100S from Willoughby's Cameras. The store is professional, prompt and easy to use. The camera is amazing and meets all my expectations. Iam pleased by the quality of the native lens and its ability to photograph foods for our company. The price was the best in the U.S and even agreed to price-match and discount. I'll definitely use again. "
"Having been let down by another camera store, I made an order with Willoughby's camera on a Friday and my order had arrived by Monday! Plenty of communication notifying order progress and the camera was delivered in a large box with plenty of protective packaging. First time using Willoughby's and I'd definitely use them again. Thanks.
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"It was easy to find, navigate through the website. Checkout was a brief and delivery was fast and prompt. Received my Nikon Z8 camera in good condition, The camera is everything I read about and so far what I've shot is as expected; spectacular! I'd highly recommend to anyone who is in the market for a mirrorless cam, the Nikon Z8 is the one to get and Willoughby's camera Emporium is the place to get it!
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"Got the z8 on backorder and Willoughby's kept me updated, when the manufacturer released enough units, Mint condition, packaging and warranty excellent. I also bought a mic at lower rates, was price-matched on eBay. "
"I had an absolutely great experience with Willoughby's camera. From start to finish, their service was simply flawless. The ordered Canon EOS R10 camera arrived extremely well-packaged and in pristine condition, ensuring the highest quality shots throughout the entire event. The camera itself was a game-changer, allowing me capture stunning, crisp images with unparalleled clarity and depth. I am extremely impressed with Willoughby's camera, and will definitely be returning for my future photography needs."
"I was initially trying to purchase a lens from a certain large online retailer, and I got an alert that the same lens was available from Willoughby's at a lower price. I got a call from Willoughby's to make sure I was satisfied with my purchase, they let me know when it would ship and shared valuable information about the lens I bought. Needless to say I was very happy with what I bought as well as the follow up service. I'll be buying from them again."
"I was satisfied with my customer experience. I found their prices reasonable, and also offer great customer service! My order was processed and shipped fast. The process couldn’t have been smoother! The camera arrived early and in excellent condition. Only drawback was no user manual was included with the camera. As a beginner, this would have been nice to reference, but I was able to find one online. The camera itself worked great, auto-focus was sharp, and I got some nice photos.
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"This was my first time using Willoughby's camera and it certainly won't be the last. Everything was fantastic and the equipment was all in great shape. The best part about this company though was definitely the customer service. They were all fantastic and went above and beyond to help me when I needed it and treated me with care. I felt very valued as a customer and was very happy with the whole experience. I will certainly be using them again. Thank you so much
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"At first, I was a bit hesitant to buy from a company that I didn't know, but the price was really attractive, that I decided to give them a try and purchased a Nikon D3500 camera & received it 3 days later with multiple emails to keep me informed of the shipment status. Great prices, great customer service and best products, I will definitely buy again from this website again!
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