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5/5

2002-10-30

"Purchased a computer case and some extras from these people. Price was better than most. Item arrive in lightning fast speed for ground shipping , packaged excellent and had good email contacts. Will definetly do business here again and reccomend to all my friends A reseller others could benchmark."

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5/5

2002-10-26

"Great service, quick shipment"

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5/5

2002-10-21

"Very happy with all aspects of ordering experience with this company. From the product to the customer service, it has been a professional and efficient process."

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Is committed to quality products and services
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Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
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4/5

2002-10-20

"Ordered an Asus A7V266-C mainboard on Oct 7th, received the retail box on Oct 10th. Very fast shipping, but unfortunately the mainboard was DOA, as I could not get it to even work with minimal components. On Oct 11th I called Wiredzone, and unlike many online retailers, I actually got to speak to a real person in under 2 minutes, where they directed me to someone in the tech department. After going back and forth with the technician, he agreed with me that it seemed the board was indeed DOA. I was then transfered back to a returns person and given an RMA #. I asked if it was possible for the "cross-shipment" for items that are DOA.
Even though it states this on both the back of their invoice and on their website "Return Policy" page, I was at first told that they don't cross-ship anymore. Since I really needed the board quickly, and after talking about the situation for a few more minutes, the returns person finally said they could ship another board immediately at no cost, but would charge my credit card again if they did not receive the return in 7 days.
The people I spoke with at wiredzone were polite and helpful. I did receive the replacement board in 5 days, installed it, and it has worked perfectly.
The only bad thing I can say is that I am out another $7.60 it cost for me to ship the dead board back, therefore raising the price I expected to pay, otherwise I am impressed with how quickly and smoothly everything had gone.
Even though my first purchase was not picture perfect, I would consider this company again if I could find other good deals on system components I needed to purchase.
"

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Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
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Making decisions on their own
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3/5

2002-10-07

"Decent prices. Purchased motherboard, ram, Athlon XP 1600. No video signal from motherboard so I RMA'ed the whole package back. They tested and found it to be a defective processor. The new processor et. al. is still on the way.

Service was good, but slow. My order was initially placed on 9/15. The replacement will arrive 10/9. I sent the package back 2nd day air over two weeks ago, they ship back UPS ground. No extra effort taken to speed things up, that's for sure. No hassles, but slow RMA service.
"

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Is committed to quality products and services
Is trustworthy
Is consumer focused
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-10-01

"Fast shipping. Easy to track the order. This is my 3rd order in the past year. 256/133 SDRAM, ECS motherboard and case were very reasonably priced. Actual UPS fee was charged for shipping. Items were as advertised, never had to call them with a problem."

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N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
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5/5

2002-09-30

"Ordered a PC Chips M841 from them. Shipping was very fast and wa very satisfied with the results. Will definitely order from them again!!!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

ccj
1/5

2002-09-24

"I have bought severeal things from this company and was having a positive relationship with them, until I had to return 3 out of the last four items I purchased, one of them 3 times. My most recent was a processor that I bought and had to return. Then I asked them to be sure and test the new one before I got it back. Well I got the new one and it wasnt any good either. I called them to tell them of the defect AGAIN and had to leave 2 messages and still didnt get anyone. (after 2 days) I called again and instead got the sales dept. and asked to speak to someone right away. I was on hold for a few when someone picked up and asked what I wanted. They then just transferred me without any explanation. I got my RMA and asked when the call tag was going to be issued and they told me that they wont offer 2 call tags for one order (EVEN THOUGH IT IS DEFECTIVE AGAIN) after arguing for a few minutes I asked for the supervisor and was hung up on. "

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-09-20

"I took a chance with this company and boy was I pleased. The mobo was very inexpensive on PriceWatch and it arrived in about 2-3 days (I live in Florida, this company is out of Miami). The item was packaged well and I would definately buy again from them. Thank you Wiredzone!"

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5/5

2002-08-20

"Fantastic service. Ordered item in the morning, got email notification in minutes. Item shipped that evening, notified with email and tracking number. Item arrived next day. Fantastic deals, and prompt service."

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5/5

2002-08-16

"Knowledgeable sales rep and smooth transaction. Motherboard and drive worked right out-of-the-box. Paid actual shipping costs, will buy again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-06-24

"Good service, quick to reply to e-mail questions.
For what I could tell, take exctaly what UPS charge them for international shipment and accept Pay-Pal moeny transfer which is a BIG plus for international buyers as there is no commision as in wired transfer.
All in all, it has been a nice experince working with them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-23

"2/2/2010 - 213818
Been 8 years since I last ordered. Ordered a intel x25m g2 80gb ssd, shipped fast, only problem was UPS sending the package to the wrong state and it took a few extra days. LOWEST price for an retail package.


2/12/2002 - 27586
Lowest price at the time for a Super Micro P4DCE+ Dual P4 Xeon Mobo. Good shipping rate for the large mobo & heavy too. Pack in excellent box and arrive very fast ! I would buy again !
"

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N/A

5/5

2002-05-17

"Great price on P4 mobo - shipped within 24 hours - at my door in 3 days (UPS ground) - well packed - working flawless for a week now (no stability probs). Best pricewatch company I have dealt with. Payed actual shipping price!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-04-22

"No problems at all. Got the order in about a week, a little late, but everything was in shape."

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