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5/5

2003-08-08

"No problems here. I recently purchased most of the components needed for a client of mine and all worked well except for a memory module. WiredZone agreed to cross-ship the stick next day air. It definetely helped me meet the deadline of delivering the systems to my client. I have been a customer for almost a year and never been disapointed. I recommend WiredZone to my friends - but not my competitors :)"

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Is committed to quality products and services
Is easy to do business with
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

2/5

2003-08-06

"Yea, they are alright. Had problems dealing with cusomter service but someone else dealt with the case afterwards. Make sure you know their no-return policies on shipping non-working products."

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5/5

2003-08-05

"Ordered 20 MS Optical mice for my company, 5 button from them, because they were the cheapest and had a good ResellerRatings.com rating. Got the mice, they were perfect. No problems."

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Overall product shipping and delivery process

5/5

2003-07-30

"Ordered a BenQ digital cam at the lowest net price I could find anywhere. Sales and shipping confirmation were speedy and delivery arrived amazingly early, which was great since this was a gift! Wiredzone is now added to my list of top resellers! Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-27

"Great Price, good customer service, products work very well, I will do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-07-23

"price. Great customer service. If the price is still okay, I will sure use this seller again! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

CmC
5/5

2003-07-12

"No problems at all. I ordered Labtec Arena 530 Speakers 3 days later, I have them. I had no problems at all. I would deffiently do business with them again."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-08

"Ordered a 100 Watt power inverter for use with a Desknote, seems to work OK. Price was good, shipping was fast and reasonable. I had never heard of these guys, I was just looking for a car adapter for the Desknote."

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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-06

"Repeat customer. Ordered some Epson 960 ink and it got here quick. Epson.com didn't even have the colors I needed but WiredZone did. Thanks. ^_^"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-29

"The wiredzone.com did an outsanding job. I was happy with the enire process."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-26

" very honest and always try to "do what's right" ... highly recomended"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-15

"I just bought 2 Cisco ATA-186 analog telephone adaptors and was sent European models instead of North American ones. I called them about the mistake and they got the items replaced with the correct ones so fast it made my head spin. Credited me with the shipping costs too. You can bet I'll be doing business with them in the future! Great company!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

2/5

2003-05-02

"I just received 2 AMR modems from Wiredzone.com. When I opened up the package, the driver cds where just laying in the box unprotected and all scratched up. This is very poor service. If you care any about what you are buying, watch out for your shipment."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
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N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-03

"I ordered a Supermicro barebone system with components along with the installation services and all went well. The rails installation schematic was missing so I called their tech support and they helped me get it on the rack. Emails were promptly answered. I have had good luck with their services, and the server has been running flawless. I will be back for future purchases. Thanks guys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Axi
2/5

2003-03-24

"!!Update!!
Well it seems that they finally returned my money today. Thank you!

I bought ATI RADEON 9500 PRO 128MB WITH TV AGP for $207.47... only to find out from their email 45 mins. later that it was out of stock. And so I emailed them about 3 times on that day to cancel my order, nothing. So I called, but all I got was an answer machine... this is really horrible. All I want is my $207.47 back in my PayPal account, tried to call and email, no response! Very hard to get through, I am trying again right now.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process