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1/5

2003-03-15

"VERY SLOW in house handling of this order.
5 days to put 3 of the same item in a box
to ship it out when I paid for 2nd day shipping
does not make sense
"

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5/5

2003-02-15

"Wiredzone proved to be exceptionally helpful in providing all requested information to make the purchase trouble free. No problems in contacting them and response time was within 24 hours. International shipping proved to be amazingly fast and order arrived securely packaged and performed as described. An excellent service from start to finish. Highly recommended."

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall customer service
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Customer service resolving problems
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Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-02-12

"I ordered a floppy drive from Wired zone, and I was very pleased with my transaction. It was very attractively priced, and it arrived nicely packed, and ready to use. I would order from Wired Zone again."

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5/5

2003-02-11

"This company is the absolutely the best online vendor I have ever had the pleasure of buying from.Extremely prompt shipping, Excellent shipping rates, friendly customer service and some of the best prices on the web. Everything item I have ever purchased from these guys was properly packed and arrived in excellent condition. If I lived in the Miami this would be the only company I would deal with. Keep up the excellent work Wiredzone!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-02-07

"Excellent customer service. Bought a case and some computer parts from them 2 yrs ago, need a replacement prt for the case. The representative listened to my problem patiently, asked me to email him a digital picture and proceed to go to the warehouse to look for the part for me!!! Couldn't believe there are still such customer oriented store."

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4/5

2003-02-04

"Very good prices, fast shipping. "

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5/5

2003-01-30

"I purchased a floppy drive from this company and received a quick response on confirming the order and shortly one that it was shipped. I paid less for the drive and shipping then most companies want for just the drive. Very pleased with with their service! Had it the second day."

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5/5

2003-01-26

"Have ordered twice from this company with no problems whatsoever. Good communication through email and prompt shipping. Based on my experiences I would have to recommend this company, and I will not hesitate to buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-30

"I ordered an Asus P4S533, best price I could find there and got it w/o any problems. Ordered in the morning, item was shipped same day and tracking # was emailed same day. Would buy from them again."

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4/5

2002-12-21

"Ordered a CD rom and received an automated e-mail confirmation very quickly. Later that day I received a personal email from an acct. mgr. telling me the item was out of stock and suggested a comparable item. I responded that if they did not have the item to cancel the order. Within 3 hours I received a response noting my cancellation. Though dissatisfied the item was out of stock I was very satisfied with the speed with which they handled the e-mail exchanges and their pricing. "

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1/5

2002-12-09

"I ordered a motherboard from this company. It was DOA. I have e-mailed them about it, but so far they have not returned my e-mail. it has been a week. I hope their offices vaporize."

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5/5

2002-12-08

"Ordered a cdrom 52x drive & some cd-r media , VERY fast shipment , received in good condition . My 1st order from this company BUT it won't be my last ."

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Overall product shipping and delivery process

5/5

2002-11-26

"I ordered some items for a PC build. The order was easy and smooth. I liked that their shipping charges are quite resonable and only reflect their costs.

The items I ordered included some round IDE cables. These turned out to have bad pull cords (rather than pull tabs the most use) and broke when used in a tight socket. I got an RMA (took a few days to get the number though) and sent them back. They credited the full amount back to my card with no hassle. In fact, they say that they do not have a restocking fee on returns under a certain dollar amout.

So I was very happy with the process since returns is where so many companies let you down. Even Newegg is not so easy to do business with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-16

"One of several orders placed thru this company"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-11-04

"Great experience! These people had a really good price on the Desknote A928 (barebone), so I purchased from them. Ordered on the 7th, shipped on the 8th. Product was very well packaged and exactly what I expected. Everything works great! I would definately work with these people again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process