ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-04-15

"I had a great experience with this company. I ordered a Hp Omnibook from them and they were the lowest price I found. The sales person, Jean Charles was his name, was extremely helpful and gave me great advise based on what I needed. He seems to know a lot about computers. The order was shipped the same day and it got here exactly when they said it would. The order tracking on their site was right on the money.
I will definetly order from them again. Try them and you won't be disappointed.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-04-07

"Happened across this website when looking for a rather obscure part for an older motherboard. The order process was easy, my request for feedback on a technical issue was handled promptly, and the order arrived in a very timely fashion packaged well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-18

"Tried to order a motherboard but when I got to the "Check Out" screen I received a server error. Called the 1-800 number and a woman (very pleasant) from Customer Service picked up on the 2nd ring. (I thought that was a good sign.) I explained what happened and she informed me that the server was down and could I try again in about 15 minutes. I wasn't able due to schedule but said I would try again around noon. As I began the 2nd attempt when I reached the screen to enter CC info all my data was there. Wondering if the 1st transaction went through after all I called the 1-800# again and this time selected Sales. Phone was picked up very quickly and explained situation to Rep who checked and told me the 1st sale didn't go through just continue with this purchase. I did, and board arrived 3 days later and worked perfectly. I'm sorry that I didn't write down either person's name to give them a plug but will definitely purchase from WiredZone again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-14

"Maybe I should have read other comments before placing mine. I just put a few lines to sum up my frustration. I also experience many of the same problems others are complaining about. I order 2 computer from them one in late 99 and the other in April of 2000. Both computer have had their share of problems and at the writing neither of them work. And after send one back to be repaired, which finally happend after 3 months. I recieved it back only to break again in a week. I'm now waiting for a call back from them that I know I'll never get. I can only hope my complaint to the BBB, will do some good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2002-03-13

"I ordered a power supply and Addtronics case from WiredZone. This is my second purchase of an Addtronics case through them. Last time the case came with the power supply already installed, and this time they came seperately, which added a bit extra to the cost of shipping. The shipping took a long time since it was from Florida to Idaho, but everything was accounted for and in working order so I'm generally pleased with their service. The only place that I think needs work is their site. Order tracking on their site is confusing, and they don't give out your tracking number. I had to email them and ask them to send it again, as I'd lost it when I reformatted my hard drive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-03-12

"Ordered a Super Micro P3TSSA from these's people! (seen it on pricewatch) There shipping rate was the lowest of any vendor that had the board listed, usually this means shipping is very slow. Not with these people! They must of had the ups truck parked and running at thier site! There shipping and service has to rate excellent!

Here's an up date!3/17/2003
This board started having problems around six months of use, I have RMA'd it twice at my expence,the first time I received it back it wouldn't even post.The last time it was returned to me It does not find the boot device on a cold boot, has to be rebooted two or three times before it finds the hard drive(no matter how the cmos is set to boot). How Wiredzone is telling me its out of warranty, even though I returned it for repair (Twice) before the one year warranty was up! There fast shipping and low price means nothing to me anymore! I've got a JUNK Super Micro mother board thats been in the mail more than in my computer & a retailer telling me the warranty is up! Even though they or Super Micro never repaired this board!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Product Returns/Refunds/Exchanges