"This site has been a pleasure to deal with over the past six years. They know what they are doing, they fulfill the requests I have, their shipping is fast, and their customer service has been helpful and efficient. I appreciate competence while doing business and Wirefly seems to have figured out how to successfully do just that. I recommend this site whole heartedly! Thank you!"

"I WANT TO SAY THAT USING WIREFLY WEBSITE TO VIEW, CHOOSE A PHONE, CHOOSE A PLAN AND EXTRAS WAS SO EASY AND FAST AS A FIRST TIME CUSTOMER. I RECIEVED A CONFIRMATION EMAIL WITHIN SECONDS AFTER COMPLETING MY ORDER. DELIVERY WAS EXTRA FAST. ACTIVATION AND PHONE SET UP SEEMED EASY AND FUN. IF I HAD A QUESTION, I JUST WENT ON THE WEBSITE AND CLICKED "CHAT" AND A REPRESENTATIVE WAS MORE THAN HAPPY TO ASSIST. I LOVE WIREFLY.COM "

"My experience was not pleasant. My order was placed on hold due to color n/a. I was not notified. I had to inquire about the lack of delivery. I had paid next day shipping. I received my order four days later. Also I am being charged an activation fee. Originally I was told it would be waved. "

"Ordering the phones online was easy, it was after the fact that we suddenly ran into problems. Wirefly apparently sets activation dates for the phones, which in and of itself would have been a problem for us since the people receiving the phones are not all in the same place or even close to it, but apparently in this case they set the activation time for the very same day, because not even two hours after getting the order verified through our carrier were our current phones - the ones being replaced when the new phones eventually arrive and I can send them to the right people - COMPLETELY disconnected from our service.

This is a HUGE issue because two of the phone recipients travel for their job, with their phones being their only way of contacting ANYONE. Our carrier fixed the issue very quickly and they were just as shocked by the action as I was, but any and every attempt I made at contacting Wirefly was met with either being returned to the Wirefly website and unable to chat with anyone through any visible link, or an automated service telling me they would try to connect me to a live individual, but every time I gave them the phone number associated with the order so they could "better assist me", it simply told me the status of my order and then hung up on me.

EDIT: Since leaving this review less than 24 hours ago, we have been contacted by a very kind and incredibly apologetic supervisor. He was adamant that it never, EVER should have happened, as we knew, and he has done everything he can to make sure we are much more satisfied than before. This is a VERY encouraging outcome, and while the initial inability to contact anyone about the issue is a disappointment, the general opinion of Wirefly is now much better now than it was before! It is always great to know a company does truly want to take care of their customers."

"Wire fly purchase was an enjoyable experience. The 2 cell phones were delivered promptly and the transfer of phone #'s went smoothly. I will purchase from wire fly again in the future and will recommend to my friends."

"Wirefly is a fantastic resource! This is the best way to take care of any phone-related need. Wirefly is a thousand times more convenient and less stressful than an in-store purchase. Wirefly provides excellent customer service, walking me through the process and ironing out the hiccups in a timely manner. They streamline the process for you to complete it with ease. Plus the deals are unbeatable! Definitely coming back when its time to update my phone and contract."

"Just got my brand new Samsung Galaxy S4 for $120 less than what Verizon would charge me to upgrade. Product is brand new in manufacturers original packaging."

"Easy, faster,convenient,and most of all I love the prices. My son used Wirefly the same day as me and also loved the service.I rate it 5 stars."

"great site to order through, fast, easy service with a very user friendly sight. Our order was processed super fast and we were able to do everything online without any hassle, also we got 2 phones with cases for under $20 and FREE shipping!!! Would recommend Wirefly to friends/family and would use them again! "

"I really enjoyed using Wirefly to order phones for myself and my son. The site has all carriers and phones for those carriers. I compared prices and services before making my purchase and to make things even better my phone was waaay less expensive thru Wirefly. Thanks for the wonderful service."

"outstanding customer service wish phone would have arrived with in the 2 day shipping but am very happy with internet site "

"I have had nothing but good experiences with wirefly! I've dealt with them exclusively since I've had a cellphone. They are very quick with shipping and could not ask for better pricing on top of the line smartphones."

"Wirefly has some of the best prices anywhere. My only complaint is that they use Fedex Smartpost, which is the worst shipping service known to mankind. Nine days for my phone to travel less than 200 miles, pathetic. I'd rather they just use USPS if they are going to go that route. I placed my order on July 2nd, and it's projected to reach me on the 11th, from MD to PA, less than 200 miles."

"This is my second order from Wirefly. Once again, exceptional prices and exceptional service. They've also streamlined the process for checking the status on your carrier--it's now all online and much faster. Great addition."

"I was very disappointed. I paid for 2nd day air on Tuesday. my order was completed by 2pm pacific coast time. It is not Sunday and I still do not have my phone. Will most likely never buy a phone from here again"