"The whole process was very easy. They didn't have the phone in stock, but they made sure that I knew how the process of getting the phone worked. Once they had a shipment, they shipped my phone to me promptly. I received it in about five days, which is what I would have expected even if it were in stock. The site is easy to navigate, and so far, it has been a good experience."
"Great phone for free for only ten dollars more than I was paying a month more and this Nokia Lumia is awesome!"
"Excellent web experience! Clear product descriptions and checkout process. Order processing and tracking also 1st rate. The email communications that stepped through the entire process from order tracking to phone activation made it a completely satisfying experience."
"This is the second time I purchased 4 phones from WireFly. First time I had a bad phone called WireFly they sent me a RMA number with free return shipping and they shipped my replacement phone second day (free). Had no issues with this phones order at all. Will buy my next upgrade phone from WireFly. Good prices, fast shipping, with outstanding customer service (Thanks Karen);-)
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"I have gotten all my phones from wifefly no issues "
"I think you guys are great at Wirefly your fast and efficient I recieved my phone just like you said I would. no problems. you guys got a life time customer me:)"
"Overall experience is very good. Device received as ordered."
"The phone is just what was expected. I am enjoying it very much"
"Horrible customer service . Order went fine until they shipped to the incorrect address. Had to wait a week and request for them to listen to the recording where I specifically stated more than once that I had moved and that only happened after I called them with a representative from my credit card company on the line threatening to cancel the transaction. Still was given a run around. and then they had the courage to tell me that they would not reset my eligibility until they had sorted what happened to the first shipment. Just make sure all details of the order are correct before committing, it takes for ever to reach customer service."
"this is my second time using Wirefly I'm very pleased with their service I have never had any issues with shipment or ordering and customer service is knowledgeable and friendly."
"The service from Wirefly was excellent and the sale was received with the utmost haste. This is the second purchase I have made from them of a cell phone and carrier service. Four years ago it was AT&T and now its Verizon. Both carriers were represented well and the tranition from Wirefly to Verizon was seamless. I recommend this site to all my friends and will definitely use again."
"GREAT WEBSITE! GREAT PRICES!! I SAVED 50 BUCKS! THAT INCLUDES A CAR CHARGER AND COVER. COMPLETELY SATISFIED. "
"Worst customer service EVER. I have been waiting a week for a phone that I ordered because it is on "backorder" yet they did not tell me that before I ordered the phone or else I would have just paid an extra $10 to do it through verizon. So then when I went to order it through verizon and just pay the extra $10 and cancel my order with wirefly, since I cannot afford to wait another day, Verizon wouldnt let me order one through them because wirefly had already used my upgrade and have it holded for them. And then they told me it might even take 24 hours after I cancel through wirefly to be able to order one through verizon. So then at that point I WANT to have a little faith in wirefly that they might be able to send it by then. Its just been such a BAD experience with them at this point and I assume it is NOT going to get any better since they cant give me a date of when I might receive the phone. It is just horrible. And everyone I talk to is just not helpful AT ALL. Except the first woman who gave me a date that they were getting a shipment in but apparently she was wrong because the next person I talked to said that they did not receive a shipment that date. So either she lied to shut me up or it just didnt come but the fact that is still hasnt come is just too surprising. "
"Phone selection was okay. I wish that the site was better organized with better options for phone comparison; this is not the first time I am using Wirefly. Ordering process had a little hiccup with Mastercard and I had to verify the transaction over phone. The transaction gets listed with the name of "CELL STORES" .. there is no mention of WireFly. Phone delivery itself was fast."
"Can not believe the price and how easy it was to process my transaction. Easy order and quick shipping. Great to do business with and will return for my next phone purchase."