Product & services pricing
3.92/5
Chance of future purchase:
3.81/5
Shipping & packaging:
4.13/5
Customer service:
2.95/5
Return/Replacement policy:
2.50/5


1/5

2025-01-27

Bad quality, way too shiny, bad customer service

"The fabric is horrible and so is the customer service.
Ordered on dec 17th. Contacted them on Dec. 20th for an exchange/refund. They replied on the 22nd of Jan that I'm past the point where they can accept the return. Bad customer service. Will not order from Wordans again.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2025-01-18

Thank you!

"Great product. Arrived when expected. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2025-01-18

Love the products!

"Love ordering from Wordans, products arrive on time and correctly! My only issue would be the packaging causes some fibrillation on the tshirts and hoodies, which makes it a headache to screen print on occasions. Besides that everything was good and will continue to order!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2025-01-09

Recurring Issue with Stained Items and Poor Customer Service

"It’s not the first time I’ve received an item with stains. It seems that the Gildan Maroon color often has this issue. In every order, I receive at least one item with stains. I’ve had to waste my time contacting customer service, taking pictures, explaining the issue, and then waiting again for the replacement item to be delivered. This time, my emails were simply ignored. I tried reaching out to the office twice, but I received no response."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2025-01-09

Slow response time.

"I needed to return an item and have sent my return request 2 days ago with no response. The products I received are fine, decent quality, but customer service is slow to respond."


5/5

2021-06-14

Comfortable

"Super Comfortable and Nice Fit!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-14

Excellent

"Excellent quality, fast service and customer service perfect would highly recommend"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-11

Fast and Friendly

"Great customer service, fast order processing and delivery. The t-shirts I ordered were great quality and suited my needs perfectly. Would order again from Wordans and definitely recommend them to any one looking to purchase quality merchandise at an affordable price."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2024-11-02

Id give 0 if it was possible

"The worst customer service I’ve ever had, haven’t received my items due to delivery company delivering to an empty premises, it’s been a month and this company isnt helping me at all. Customer service representative have told me that there isn’t anything they can do due to it being “delivered” to an empty house! I’ll never ever shop here again. Im very disappointed "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-10-27

Quality

"Overall, the quality of the shirts is good, but I’ve ordered twice now, and each time one of the shirts had a small hole. I hope this issue can be addressed.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-10-21

received as described

"received as described and delivered on time"

Pricing of products and services

2/5

2024-10-13

Not pre shrunk

"Material is nice and light and the fit is perfect...until you wash them and put them in the dryer.now they ate too short and the collar is too tight. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-09-23

Great quality and even better price!

"Nice, heavy, great quality hoodies! Fast shipping. Will be ordering again for Wordans!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-09-23

Poor customer service!

"Placed 2 orders within a couple of days of each other did not receive after a week of ordering even though I should have had them well before that time…. Had to email customer service to chase up both orders for them to tell me there was big delays and my order would be packed soon, why did I have to email? Surely YOU should be contacting customers to make them aware of any delays if it’s not posted onto your website?! So I went backwards and forwards for days with no help at all….. I then asked to cancel my order! Still waiting….Placed an order with another company and will not be back!!!"


3/5

2024-09-10

Sweatshirt hoodie fleece is on the cheaper side

"I'm embroidering logos using embroidery machine on the 4 that I purchased and poked a hole in 2 of them just removing bits of thread when cleaning up the image with a seam ripper.

"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process