"I reached out three times because I never got the shirts and they said delivered. So I left a comment online and someone finally reached out, looked into it and said it says delivered there’s nothing we can do to help and to contact authorities or financial institution myself. It had been weeks since my initial question and their response so no one was able to help me! I paid over $150 for product I never even got :( "
"Needed two T-shirts with specific colors for a special occasion that may/not be worn again after. Great quality, color are what I was looking for, sizing is true and price is great. What else can you ask for? It checked all the boxes!!! "
"Not much more to say than the title. Great product selection, great prices. I can order 15 individual shirts of different colors etc. Shipping is very reasonable. I've bought twice and had a great experience both times."
"I've had the pleasure of working with Wordan's for my clothing boutique, and I couldn't be more impressed. The quality of their wholesale clothing is exceptional, meeting and even surpassing my expectations.
What sets Wordan's apart is their extensive range of styles and sizes. I found a diverse collection that perfectly caters to my customer base, offering a broad spectrum of colors and designs that fit various tastes and preferences. This variety has allowed me to keep my inventory fresh and appealing.
Moreover, their customer service is top-notch. They're incredibly responsive and proactive, addressing any queries or concerns promptly. On the rare occasion that I encountered an issue, they handled it with utmost professionalism, ensuring a swift resolution.
The ordering process is seamless, thanks to their user-friendly website. Placing bulk orders has been hassle-free, and their shipping and delivery have consistently been punctual. Packages arrive securely packaged and on time, which is crucial for my business's efficiency. They often come in separate orders, but that has yet to be an issue on my end.
Considering the quality of the merchandise, their pricing is very competitive. It's evident that they offer great value for the quality they provide, and occasional discounts sweeten the deal.
Overall, my experience with Wordan's has been exceptional. I recommend them to fellow boutique owners or anyone seeking high-quality wholesale clothing. They've become my go-to supplier along with Needan's, and I look forward to continuing our partnership."
"Customer service don’t reply! Have been sent numerous faulty items and can’t get a response from customer service! "
"Wordan has a poor Return Process compared with competitors. Items returned Dec 12 and no refund yet. Customer service didn't reply email. My entire order was returned because of improper description of product. 100% dissatisfied "
"The shirts are great quality and came very fast -I am happy about that. They did however mess up my order. I ordered 25 T-Shirts and 3 were supposed to be 2XL. I did not get any 2XL shirts. They just gave me more regular XL shirts instead. They had marked that they did give me 2XL shirts on my online receipt and on the list included with the order, but that was not the case. Not sure what happened here. I wish I had time to get this mistake corrected, but I needed to get the shirts printed asap for Christmas gifts for clients."
"On the upside fast delivery. On the downside some of the t-shirts got misshaped after washing them. The sweaters has better quality I think."
"Always the same, Great!!!"
"Items arrived on time and the quality is excellent for the price. I would definitely use Wordans again. "
"Perfect I like . Thank you "
"great, Marvelous, fantastic "
"Bought a product from Wordans with a free pickup in their offices in Barcelona.
Offered myself on the date and timeframe communicated to me.
Employee tells me at the door, I need to come back another time because the signature person is having a pause... Get sent back on the street as there is no opportunity to wait and get the door slammed without a better solution.
Following up to get a refund on the paid package they could not hand me over during their communicated timeslot, Wordans keeps replying next to the question asked and remains responding late with no solution provided for the questions asked.
It is a shame how low the quality of the service is, seeing the apartment office and attitude of the guy at the door, this looks like a scammy company with 0 service post-sale."
"Bad communication, Printer is always down. They never want to fairly accommodate the customer and never stand by what they say. Made me lose my customers behind using their business! Never again!"
"For clarity I am referring to Wordans.ie here as I live in Ireland. This company is an absolute nightmare to deal with. I ordered a fairly large number of items on August 20th 2023. However when the order went through I discovered that they were charging €89.50 in delivery charges which is absolutely ridiculous.
So I asked for a refund. They said they would refund a credit note for their website which is of no use to me if they are going to be charging ridiculous prices for delivery. So I asked for a refund to my credit card. They said they would not refund my credit card but rather I would have to provide an IBAN number for the refund? This has never happened before and after talking to my credit card company they said that refunds should be sent directly to the credit card. However I got an IBAN off the credit card company and sent it to them. The said the refund had been sent to the IBAN.
It is now September and the REFUND HAS STILL NOT BEEN RETURNED even though the time for allowing the transfer to go through has expired. I will now have to go chasing this admin stuff up AGAIN. This is atrocious and such time wasting. I will never be using Wordans again and warn any other people considering using it to avoid it at all costs.
I tried to leave a review on their website (through Trustpilot) but it seems you have to be a business to register with Trustpilot."