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Verified
5/5

2016-01-19

Awesome Items for Big Guys

"Recently purchased a Carhart Men's insulated jumpsuit ad love it. Also, when shopping, I saw a large, great selection of items that I will consider on my next several purchases."

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Verified
5/5

2016-01-19

5 Star by Far !

"I was hesitant to buy my Safety shoes on line. BUT I am so very pleased I went for it. I have wide short cute feet and have a hard time finding women's steel toe shoes that meet the criteria of Cat. I love my new shoes and they fit perfect... I will never buy from a store again.. These are definitely shoes for the Working Person.. Thank You !!"

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Verified
1/5

2016-01-17

they ****.

"Sent me the wrong boots. And now iv been waiting for a slip to return them. It's been two weeks. It's winter in pennsylvania. I could use some new boots"

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Verified
5/5

2016-01-14

Super service with Chippewa boot purchase

"Boots ordered were too small. I'm good at dreading returns but customer service was great! They made it very smooth! Couldn't have been faster or better working with them! Not to mention there was no charge! they just sent a ups label. Found another pair of boots on sale elsewhere and these guys gave me a price to beat it when I brought this to their attention! No reason not to buy here!"

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Verified
5/5

2016-01-10

"Nice folks good service and product. i will shop with them again. Highly recommend this company. Great selection.
"

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Verified
1/5

2016-01-09

"If you do not have a tracking number within 48 hours, buy from someone else. I ordered a jacket on 12/22/15 in order to be prepared for heavy rain on the west coast. 1/9/16...Still no jacket or tracking Number. Customer service says they have not received the jacket from the manufacture. They state, "I am more than happy to contact them on Monday to find out what is going on." If I had known the item was not in stock at the time of my order, I would have shopped elsewhere. Another order for the same item has been placed with a more reputable company and should be here in two shipping days. "

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Verified
5/5

2016-01-05

"I ordered a pair of Dr. Martens steel toe wellington boots. They came quickly, and were as advertised. I would definitely order again from Working Person's Store. The price was great to begin with, and WPS offered a 15% end of year discount. I can't believe I paid so little for such a great pair of boots. "

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Verified
5/5

2016-01-03

"I bought a jacket and bibs. I have used the jacket in about 15 to 25 degrees this past week and it worked great but hate the main zipper on it. It has two zippers on it and it like to unzip from the bottom. haven't had a chance to use the bibs yet."

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Verified
5/5

2015-12-31

"Customer Service was very helpful; item was well described; shipping was free with my order and everything came on time. I like their return policy even though I did not have to return anything."

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Verified
3/5

2015-12-26

"All went relatively well. Product was satisfactory. Shipping at $18 struck me as a little high for a single shirt."

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Verified
5/5

2015-12-24

"Excellent products at good prices. I returned a pair of boots and was refunded with store credit as soon as they were received back. I'll be back for more!!"

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Verified
1/5

2015-12-22

"This was my first experience buying a product from the Working Person's Store, very likely it will be my last. I ordered a product that was shown to be in stock at the time of purchase. A few days later I checked my order status and it was shown to be completed and drop shipped to the manufacturer. Having problems in the past with an order like this being on back order I immediately called customer service since I had ordered the boots as a Christmas gift with plenty of time allowed for shipping. When talking to customer service my worries were dismissed by the representative and I was told I would have my boots on time. What she should have done instead of dismissing my worries was actually check with the manufacturer to make sure they weren't on back order. After the boots not having shown up I called a second time and the representative actually called the manufacturer to verify the status. I was informed that they were on back order and they wouldn't be in their warehouse until well over a month from the time of order and it would be at least 2 weeks after that before I would receive the boots. In total if I wait for the manufacturer it may be almost 2 months after ordering until actually get the boots. If I had been told immediately I would have been able to easily find the boots somewhere else and would have just had to pay a little extra. It would have been worth it to have the boots on time. Instead I had to call multiple different stores until I found one with the size I wanted in stock so that they could actually be shipped. Their website correctly showed the boots in stock and after verifying with customer service I made the order and they were shipped the same day but probably not in time to receive them before Christmas and at a higher price. After I recieve the boots I will be cancelling my order with this store. I am irritated that the Working Person's Store doesn't have a better handle on their actual inventory and has caused me so much inconvenience and extra money. I also don't like that I will most likely not have the boots by Christmas. They should have some way of notifying customers when a product is on back order so that the consumer can make an informed decision if they would like to purchase the product somewhere else. I should not have had to call multiple times to get the information. I'm also irritated that I received a request for my "positive feedback" on my order before I had even received it or it had even shipped. It was on back order and I hadn't even been informed. The message had been signed by the CEO and I would welcome a call from him to talk about his business but I'm sure that I will not hear from him since it isn't a positive review. I shopped around before purchasing the boots and this store was the cheapest next time I will use a company with a better handle on their inventory. Even if it costs me an extra $25 it will be worth it to avoid the frustration of poor service. Lesson learned, thank you. Now if you would pay the difference in the price of the boots I actually had to purchase that would make the experience somewhat more palatable. I doubt that as well. "

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Verified
5/5

2015-12-18

"Great Experience will definitely purchase again both in store and online."

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Verified
5/5

2015-12-18

"Shoes are great and received on time. "

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Verified
5/5

2015-12-17

"Found exactly what I was looking for and could not find on other sites (flame retardant welder's shirt with snaps), and it was on sale. The free shipping is always a selling point as well. The order arrived on the date expected, and as stated by Working Person's Store. I like that WPS sells items made in the USA."

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