"Excellent transaction. Ordered pair of Wolverine boots in a size unavailable locally. Received the pair ordered thru Working Person’s Store, directly from Wolverine, one week after order was placed. Price was considerably less than local price."
"Excellent service no complaints here."
"Easy website to maneuver. "
"They have never failed me on anything I ordered. "
"I am extremely unhappy with not only the service but the lack of order status and feedback I have experienced with this order. I have of yet received my order. I did call 2 weeks after original order date to be told that the item was on backorder. I also sent in a order update through email customer service and was again told the order was on backorder. I still haven't heard a word or a update in regards to my purchase. I don't know if I would ever have the confidence to make another purchase from this site. I was really excited thinking I had found the perfect item but I do believe I will have to cancel my order. I just don't trust when I could receive my return of costs since I was charged 3 weeks ago and of yet given ANY update of where or when I can even expect my product. I would be more understanding of the backorder status if I would of had the update explaining the delay and then gave the choice if the delay was acceptable. Needless to say, I am not a happy consumer. "
"Working Persons Store has a nice website and catalog with good prices. This is where it all ends though. I placed an order for almost $200 of t-shirts and I waited three weeks before inquiring about the delay. They gave me some kind of story about trouble with their internal order system and were very sorry. It still took another week and a half and a few more inquiries with customer service before I finally got my order.
I was shocked to see that the shipping box lid was wide open when it arrived, due to a bad tape job. To my amazement, nothing was missing. I posted a review at the Working Persons Store website about the great quality of the shirts and the lousy order fulfillment. It was no surprise that they actually edited out the complaint part of my review and kept the glowing part.
This is a perfect example of a great concept for an online store, run by incompetent and perhaps even dishonest business persons. It's amazing that they have stayed in business this long."
"I would love to give a review BUT, weeks have gone by and i have yet to get my order!!!!!"
"Fast Shipment of my Boots. They were the correct Fit and Width. Made in the USA!! Which was most important. None of this China, Vietnam, etc. etc. stuff......"
"I ordered a pair of boots on 7/12/15. Had to call them last week because I didn't have a tracking number yet. They gave me a funny story. They said Timberland is making my boot and it takes a while because they have to make sure it fits right. I didn't know this was a custom made boot. I sure as hell didn't get measured. How did the website know I needed special boots? I didn't even know that! But ok. So apparently they were supposed to be sent out today, and I should expect them a week from today. But I don't have a tracking number yet and the day's over.
I've been working in a nice pair of nike running shoes. Well they aren't so nice anymore. I saved 25 dollars, assuming i'll actually get the shoes, but it isn't really worth wearing out these. I thought about just buying the shoes for regular store retail but what if they refuse to refund me? Then I'll have 2 pair of the same shoe. So I have to just waste my running shoes.
I'm very disappointed. Clothing is mass produced and easy to ship. There's no reason for this. 15 days later and I am wondering if I am ever getting my boots. A call would have sufficed to keep me waiting patiently. I was lied to, and now I'm just left waiting. No good.
"
"First time customer, but not the last time; they had what I wanted at the lowest price I could find on the .net, combined with fast shipping, I had the item in use by the time I went back to work. Definitely a working person's best resource / value!"
"The best place to buy work boots and hiking boots online great prices and any order over 49 dollars is free shipping and always gets to the address ahead of the date they tell you when you place the order "
"Before ordering, I checked every local store and it seems no one actually stocks working clothes anymore so I went online to find a source. I found Amazon and WPS.
Since after 5 days, I had not received a tracking number or a shipping notice, I started searching. I found all these largely negative reviews and now I'm worried about my order (7/10/2015) for several pair of work shorts. I checked the 'tracking' on their website and learned that everything I ordered was not in stock and has been ordered from Wrangler/Riggs.
From the years of negative reviews here, I get the impression that WPS doesn't actually have a warehouse and either special orders everything or has it drop shipped from their supplier. I guess I was foolish to think that items not clearly marked 'out of stock' were in stock, in their warehouse. I guess I was also foolish to think that a company that claims to support the working person would actually stock and ship things in a timely manner.
I honestly wish I had just paid the higher price and ordered my shorts from Amazon.
7/23/2015. According to the order tracking on their website, all but one pair of shorts has arrived at their facility. I was told on the phone, on 7/21/2015 that I should have my order in hand on 7/24/2015. I'll believe it when I see it.
7/29/2015. (19 days after order was placed) I received 4/5 pair of shorts that I ordered. There is no mention of the status of the 5th pair on the paperwork inside the package.
8/8/2015. I got a spam e-mail from WPS suggesting that I should buy the same pair of shorts that they still have failed to ship to me. Instead I decided to check the tracking on my order and allegedly they FINALLY have my remaining pair of short in their warehouse. Seeing this e-mail just reminded me how completely awful this vendor is and how you shouldn't expect to see your order in any less than a month.
8/21/2015 I FINALLY received my last pair of shorts. Only took them 6 weeks."
"very fast shipping. shoes were as advertised, and what i expected. will buy from these guys again."
"I am very very pleased with the quality of our several pairs of shoes we purchased from Working Persons Store. They always arrive in a timely manner, well packaged. My experiences with customer service have been very positive. I am extremely satisfied and a repeat customer. "
"Great to find a source for quality sock liners at a good price, and the service was prompt. The quality work shirt was a true bonus to discover while exploring the product line."