"Well first off, shopping online is never easy. You can't try things on, see how they feel, ask a REAL person questions, etc,. But my experience with workingperson.com was an absolute pleasure. They kept me very informed about my order and anytime something changed or I had questions they got right back to me and wanted to get it right the first time. I felt like they really cared to do right by me and that I wasn't just a number. Thank you for the smooth transaction and pleasure of renewing my faith in online companies. "
"Outstanding!!! Service , Prices , Products , Shipping. I can't say enough good things about my experience. I've been past the store on Hwy31,many times but never had time or room to stop,(drive a truck), I'm sure glad I checked it out online ,I'm very pleased . Thank you!"
"I have to give one of my best reviews ever. The whole process from ease of access, great prices, free shipping, not to mention the sales, fast shipping and last but not least one of the most comfortable well made steel toes I've ever worn. I can say that because I spend most of my hours of the day on my feet at work in these shoes. I can tell you this, this is my final site to order my working shoes from and I've also introduced this site to all of my coworkers. A+ to Working Person's Store and 5 starsband more to you."
"Had a great experience! I was told from a coworker about the web site. She said it is much cheaper than the web site we typically use and a better selection. I was quite happy with the site I usually use, but, I thought I'd take a look. I found her opinion to be true. I ordered a pair that day. I also encouraged my other coworkers to use this web site. "
"I placed an order on 2/8/15 and expected my order to ship promptly. A week after my order was placed, I had to call to check on my status and I was told my order was backordered and had to be ordered directly from Carhart. Do you think your company could advised me of this at the time of order? It is now 2/28/15 and I have yet had any correspondence or staus updates on my order. POOR communication skills and I am highly disappointed that I spent my money with this business. Never again. I still have no idea when I will get my order. This is absolutely no way to run a business. Buyer beware.
Follow up 3/2/15:
Email I received this morning:
Order Number: 100591690
Dear Kathy Hearn,
Thank you for choosing Working Person's Store! Unfortunately some item(s) were placed on backorder. You don’t need to do anything if you want to wait for your item to show up at your door. Your order will remain In Process and we will ship it when it becomes available.
Products
Description Available On Qty Unit Price Total Price
Carhartt Gloves:WP Glove Black A511-BLK
Size: XL/REG 08-18-2015 1 $24.00 $24.00
If you want to change your order or would like more information, please call us toll free at ***-***-**** or submit a ticket and we will do everything we can to provide you with the service you know and expect from Working Person’s Store.
We apologize for any inconvenience this may cause you. We are here to take care of you and don’t like that this item is backordered any more than you do. :)
Sincerely,
Working Person's Store
www.WorkingPerson.com "
Backordered until 8/18/15? Those gloves will come in handy in August! This was the first backorder information I received in 22 days since I placed my order. It is now promptly cancelled and will never do business again with a company who offers a product and doesn't notify or communicate the product is on backorder. So they had my mone (I chose to pay with PayPal) for 22 days and wanted to continue for another 5 1/2 months? No thank you."
"Beware a promotional item was supposed to free with my order but was billed when part of the order was placed on back order. The customer service rep. said the items were already discounted and I would have to pay for this item to receive the my back order. "
"I purchased a pair of Thorogood Men's Wildland Composite Toe 804-6379 EH Firefighter Boots for over two hundred dollars. When they arrived, it was obvious that the boots were factory rejects. Then, Working Persons Store tried to charge me for the shipping to return them. I pointed out that this hidden charge should have been explained in their 100% Satisfaction Guarantee, so they sent me a prepaid return label. Last time I shop there."
"They have a nice selection of quality products that are hard to find locally, even in a medium sized city. They did a good job of feedback on order status. I'm very happy with the shoes, socks, and gloves that I purchased."
"This was my first experience with your store and have to say I was very disappointed. The items I attempted to purchase had been discontinued yet no one ever informed me of this. I had to call two weeks later trying to track my order to find this out. Your representative on the phone was very nice."
"Wonderful to work with both in person and online. Will be a steady customer from now on and looking forward to seeing how fast our points rack up!"
"This place is horrible, ordered pants through them over net, and never got an invoice , never got an order number, never even got confirmation as to when pants would be shipped, I called numerous times to get someone to do there job but still never got an invoice, I email this Eric guy who is suppose to be high up in this company he stated he would email the invoice but never got it, If I owned this company there would be lots of people loosening there job because its obvious this place has the worst customer service I have ever seen, I still have not gotten an invoice and will call one more time , if I don't get an invoice in 2 days I will call the BBB, stay away from this place , "
"This is one of the few places I could find online with an actual selection (i.e. more than 3) of Steel-Toed Dress shoes. I was a little weary of purchasing shoes sight-unseen, especially steel toed shoes; however, I had a quite positive experience in that the shoes were pretty comfortable. I relied heavily on the reviews of others when choosing the particular shoe. Because the shoes I purchased do not look like 'steel-toed shoes', many of my coworkers have asked where I got them, and are interested in getting some for themselves. The free shipping was nice, and therefore I was not upset by the 7+ days it took to get my online order. Overall I'm quite satisfied. "
"After waiting over two weeks to receive my order, I contacted customer service. They told me my boots were on back order for another week. They never bothered to contact me to let me know this. I asked for a refund. I would never give this business a penny. Terrible customer service."
"Their customer service is second to none. It was tricky finding the perfect workboot for me. I ordered 2 in the wrong size and one in the wrong style. By the time we figured out which boots I needed, the manufacturer had run out of them but failed to notify anyone. Fortunately Working Person's Store took care of me once the boots were back in stock by cutting about $20 off the price & upgrading me to expedited at no cost. Great selection, great prices, great service department."
"I have ordered several times from Working Persons. The orders are shipped in a timely manner and their products are great. My husband loves the shirts and pants we have purchased from them and will purchase more in the future."