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Product & services pricing
3.29/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.83/5

Verified
5/5

2023-10-25

muito bom atendimento

"uma empresa muito boa e correta gostei muito "


Rep reply posted 2023-11-01
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi salvadoralves,
¡Muchas gracias por tomarse el tiempo para compartir su evaluación positiva!”


Verified
1/5

2023-10-25

It dud not come

"My order did not arrive. Where us my Perricone "


Rep reply posted 2023-11-01
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi Reviewer1852269886,
Upon a thorough review of your order, it has come to our attention that the product (s) that you purchased clearly states that it "Usually Ships In 1 - 2 Weeks". You placed your order on October 14th,2023 and received it by October 25th,2023. Thank you for choosing our services, and if you have any further questions or concerns, please do not hesitate to contact our customer support team.”


Verified
3/5

2023-10-25

I’m waiting for my delivery

"I got just one item of two"


Rep reply posted 2023-11-01
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi Reviewer566187738,
We do apologize for the delay. Regrettably, 1 of the 2 items you ordered is currently not physically available at our warehouse. As indicated on our website, we anticipate that it will take approximately 1-2 weeks for the item to be dispatched and delivered to your location. We understand the inconvenience this may cause and deeply apologize for any frustration it might have caused. Your patience and understanding are greatly appreciated.
Thank you for choosing our services, and if you have any further questions or concerns, please do not hesitate to contact our customer support team.


Verified
2/5

2023-10-20

Too long shipping

"I've placed an order since Oct 9. Until now I don't receive my package yet. When I track on the shipment, it still showed shipping label created on Oct 17 and no update on USPS at all. "

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Rep reply posted 2023-10-23
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
We do apologize for the inconvenience. We would suggest using expedited shipping for a faster and more prompt delivery service in the future. Thank you. ”


Verified
1/5

2023-10-14

Missing

"Ordered the product October 1. It is October 16 and still hasn’t showed up might have to rethink this. Glad it wasn’t an expensive item."

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Rep reply posted 2023-11-01
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
We do apologize for the delay. Regrettably, the item you ordered was not physically available at our warehouse. . As indicated on our website, it would take 1-3 business days to get shipped to our warehouse and then It has to go through our validation processes before we ship it out to you. Due to these additional steps the delivery time was delayed. We understand the inconvenience this may cause and deeply apologize for any frustration it might have caused. Your patience and understanding are greatly appreciated.
Thank you for choosing our services.


Verified
5/5

2023-10-12

Beautiful watch

"Excellent and beautiful watch "

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Verified
5/5

2023-10-10

Nice purchase. Good price.

"Easy to shop here. Good quality brands."

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Verified
1/5

2023-10-10

Never shipped

"Item was never shipped out. I’ve been waiting just about 5 weeks. Transaction was charged twice during that span. Don’t know what’s going on. "

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Rep reply posted 2023-11-01
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hey there,
We do apologize for the delay. Regrettably, the item you ordered was not physically available at our warehouse. As indicated on our website, we anticipate that it would have taken approximately 1-2 weeks for the item to be dispatched to our warehouse and then go through our validation processes before we ship it out to you. Due to these additional steps your delivery was delayed.
We understand the inconvenience this may cause and deeply apologize for any frustration it might have caused. We do hope you give us another try. If you have any further questions or concerns, please do not hesitate to contact our customer support team.”


Verified
5/5

2023-10-09

Super simple orders and returns.

"Always great value in this site, first time returning was super simple."

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Verified
2/5

2023-10-06

Long wait for delivery

"I have order three times, first took some time, second one was quick and third has not been shipped after 10 days of ordering."

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Rep reply posted 2023-10-06
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
I sincerely apologize for any inconvenience you may have experienced with your recent purchase. Upon careful review of your order, it has come to my attention that the item you purchased is explicitly stated on our website as having an estimated shipping time of "Usually Ships In 1 - 2 Weeks."

If you require a swifter delivery option, I would like to recommend choosing expedited shipping during the checkout process. This way, we can ensure a faster delivery of your order to meet your needs. Thank you.

Best Regards,
World of Watches”


Verified
1/5

2023-10-05

It was very bad.

"This company is Horrible."

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Rep reply posted 2023-10-06
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
Kindly send an email to desk@worldofwatches.com, providing additional details about your order. This will enable us to offer you the appropriate assistance and support.”


Verified
5/5

2023-10-03

Perfect

"Ty W.O.W! My Soprano by Xerjoff is perfect, authentic and priced just right. Will order again. Shipping time good too :)"

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Verified
1/5

2023-09-30

Terrible Customer Experience

"Lack of information on my order, I can’t track it, no online customer service. "

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Rep reply posted 2023-10-04
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
We deeply regret any inconvenience you may have experienced regarding your recent purchase. After carefully reviewing your order, we have noticed that you opted for our standard UPS Ground shipping method. If you desire a quicker and more expedited delivery service, we recommend considering our Next Day Air option.
Furthermore, we couldn't find any records of your attempts to contact our customer service department within our system. Please accept our sincere apologies for any frustration this may have caused. If you have any further questions or require assistance, please do not hesitate to reach out to our customer service team. We are here to assist you in any way possible.

Best Regards,
World of Watches


Verified
3/5

2023-09-29

Lack of response and not delivering what was promised

"I called on Thursday to initiate a return and wad told that I would receive an RMA via email in an hour or so. The RMA never came. I called in the morning today to follow up and probably gave it a good 15 minutes waiting, but no one answere the the call. I tried again a bit later, but didn't wait as long - still no answer. "

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Rep reply posted 2023-10-04
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
I am sorry for the issue you are having with your recent purchase. I noticed you have already spoken to one of our customer service representatives and sorted out the issue but if you have any further questions or require assistance, please do not hesitate to reach out to our customer service team. We are here to assist you in any way possible.
Once again, we apologize for any inconvenience you have encountered, and we appreciate your understanding.

Best Regards,
World of Watches”


Verified
5/5

2023-09-29

Excellent service!

"Great product at a great price. Very fast shipping! Totally impressed!"

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Rep reply posted 2023-10-04
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
Thank you so much for taking the time to share your positive review! Please do not hesitate to check us out again. Happy Shopping!!

Best Regards,
World of Watches”