ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.29/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.83/5

Verified
5/5

2023-07-16

Reliable vendor

"Always as advertised. Prompt delivery."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-10

Great watch

"I ordered the watch for my wife. She liked the watch. The watch was delivered within a week. It was easy ordering the watch through World of Watches. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-14
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you so much for taking the time to share your positive review! We truly appreciate your kind words and are thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and your feedback serves as a wonderful encouragement to our team.”


Verified
4/5

2023-07-10

Great deal and selection, shipper isn't helpful

"World of Watches is easy ot buy from and secure. Their use of DHL shipping is a challenge. Updates are scant and days old and there is no way to know when the package will arrive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-14
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Regarding the matter of shipping, we want to assure you that we take this concern seriously. Our dedicated team will promptly investigate the issue and take appropriate measures to rectify it. We value your trust in our company and aim to deliver a seamless and efficient shipping experience for you in the future.”


Verified
5/5

2023-07-06

Fast Shipping

"Incredible transaction, the format is easy to work with. Great packaging and Fast shipping. Love this website. Definitely my number 1 to go with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-14
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you very much for your kind words and positive feedback! We take great pride in providing a user-friendly experience for our valued customers like yourself. Your loyalty and support mean a lot to us, and we are honored to be your number one choice. We will continue striving to meet and exceed your expectations with our products and services.”


Verified
5/5

2023-07-04

Great Selection, Great Prices

"Super easy checkout, watch is everything that was portrayed. Will for sure be back for more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-14
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you for your wonderful feedback! We greatly appreciate your positive experience with our super easy checkout process. We strive to make your shopping experience as seamless and convenient as possible. We look forward to serving you again in the future and providing you with exceptional products and service.
If you have any further inquiries or need assistance, please don't hesitate to reach out. ”


Verified
5/5

2023-07-03

Excellent Review

"As always my order come on time and flawless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-14
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you so much for taking the time to share your positive review! We truly appreciate your kind words and are thrilled to hear that you had a great shopping experience with us.”


Verified
2/5

2023-06-22

Paid for 2 day Shipping on Friday didnt get watch until Thursday following week

"I was very disappointed and i missed giving the proposed watch as a gift as I had to leave before it got delivered. I would like to be reimbursed for my 2 day shipping
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-06-23
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi Allenwilson-26999,
Upon reviewing your order details, we noticed that it was placed after noon on Friday. Our regular business hours are Monday to Thursday 9am to 6pm and Friday 9am to 4pm, and any orders received after the cutoff time on Friday are processed on the following business day, which is Monday in this case. Unfortunately, due to this delay, the approval process for your order took an additional day.
We understand that timely delivery is important, and we strive to ensure a smooth and efficient process for all our customers. We sincerely apologize for any confusion or miscommunication that may have occurred regarding the processing time.


Verified
5/5

2023-06-19

Very Good

"Great watch seller and will probably order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-20
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi Marcustillman,
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Please let me know if there’s anything else that we can help with and have a great rest of your day!

WorldofWatches.com ”


Verified
5/5

2023-06-18

Great shopping experience!

"Good value on the product I was seeking, Well packaged & promptly shipped. Overall a great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-20
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi PowerfulDragonfly-43487,
Thank you so much for taking the time to share your positive review! We truly appreciate your kind words and are thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and your feedback serves as a wonderful encouragement to our team.”


Verified
5/5

2023-06-14

good times

"i didn' t know what time it was till i met you. my days are crowned with your perfect face your hands swept me away too. to a world of prompt reply and honesty displayed throughout now in this world of you guessed it watches , I hope for your constant sales to never time out. which I will now do. FRA "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-06-20
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“HiShinyMouse-85074,
Thank you so much for taking the time to share your positive review! We truly appreciate your kind words and are thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and your feedback serves as a wonderful encouragement to our team.”


Verified
1/5

2023-06-11

Unbelievably horrible customer service process

"Once order is placed and acknowledgment sent nothing else happened. Customer service phone number rang go music (no ack of call). Yep weeks unable to get an update. Finally able to get through and agent said watch was shipping 6/8. Since I paid for fedex second day expected 6/10 but it was shipped ups and arrival date Keri’s changing now next week! Still no answer. Absolute nightmare trying to get any status! Stay away is my suggestion! They used to be a great company years ago ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-20
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi SleepyGrasshopper-29344,
I hope this message finds you well. Unfortunately, it has come to my attention that a miscommunication has occurred. Upon careful examination of our email correspondence, it appears that the timepiece you acquired was purchased from Watch World Australia, a separate entity from our company, World of Watches, which is situated in the United States. I have taken the liberty of sending you an email containing their contact details.

Should you require any further assistance or have any queries, please do not hesitate to reach out. Thank you for your understanding, and I apologize for any inconvenience this misunderstanding may have caused.”


Verified
5/5

2023-06-10

Excellent

"Excellent service and price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-09

Love it! Fits Great!

"Fast shipping and easy buying experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-06-06

I ordered a watch, they took my payment, and never sent the watch, total scam!!! buyer beware!!

"TOTAL SCAM, THEY TOOK MY PAYMENT AND NEVER SENT THE WATCH, CALLED AND EMALED, STILL NO WATCH"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-06-07
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“The transaction was automatically voided since we were unable to fullfill the order. Please allow some time for the transaction to reflect in your account.
We understand that this situation may be disappointing, and we sincerely apologize for any inconvenience caused.
However, we would like to offer you an alternative solution. We have a feature called "MORE OPTIONS" located right next to the image of the original product you wanted. By utilizing this feature, you will be able to explore and discover watches that are similar to the one you initially selected.
Thank you for your understanding and patience.”


Verified
4/5

2023-06-06

nice watch

"Nice watch. Just a little disappointed that after paying for two day delivery it over a week to get. "

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-06-20
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi EncouragingGazelle-70882 ,
We are incredibly grateful that you took the time to leave us this review. Our company values customer satisfaction as the top priority and we are committed to our customers.
After reviewing your order, we have identified that the item you purchased was not physically available in our warehouse at the time of your order. Instead, it needed to be shipped from one of our trusted dropship vendors. Unfortunately, this additional step in the process is what caused a delay in the shipment of your item.
We value your business and hope to have the opportunity to serve you better in the future.”