"I tried to shop in the store, the first two tries the card was rejected, I called to customer services and all that they can tell me was... try again.
Until today... The transaction is not approved. You must have other payment options like PayPal and all of this problems would never happened."
"I've made several purchases from WorldRugbyShop. None of them were flawless. This last purchase was a nightmare--they sent covers instead of the entire pads. I had to return the covers, was promised the entire order within a week. One month later they said (after I called) the order would not ship. I then had to argue to get back my entire shipping cost!
Latest snafu, they had multiple "misprinted" prices in their catalog. WorldRugbyShop is now off my list of vendors."
"it upsets me that my order went through immediately before I knew what shipping charges were A $55 rugby ball has cost me $84.00 before us exchange and possible customs charge. customers should be given the shipping charge BEFORE order is processed, given a chance to decide if they want to pay approx $30, over 1/2 the price of $55. ball.."
"I'm not happy at all with my shop. The cost of the shipping is higher than the total price of the products i ordered. You charge me for shipping and for fedex, i think it's too much. you should considered the difference of the shipping instead of charging twice.. not happy and a bit mad about it. :("
"World Rugby shop has great product and prices, especially at this time of the year!"
"Great! Easy! Simple! I'll buy from
Here again no doubt!"
"I value the customer service from WorldRugbyShop! My orders are always sent in a timely manner and the quality of jerseys are always of the highest quality!! I highly recommend as their site is very easy to use!!!!"
"I received your Winter 1, 2014 catalog with the Free Shipping offer (FS50WRS) 48 hours ago. I order an item for $49.99 on-line and it would not take the Free Shipping offer because my order was 1 penny short of the minimum requirement. Therefore, I call the 800 number to see if I could still get the free shipping and your phone service had no knowledge of the Free Shipping code of FS50WRS. Therefore, she could not help me. However, this free shipping code does not designate that it is for on-line orders only. I am very unhappy with your service."
"They're the best. They have some really good deals at times and provide quality products."
"I had some difficulty navigating the WRS website. I finally googled what I wanted then looked for the WRS link. I found exactly what I wanted. Checkout was OK. I'll shop here again."
"These guys are amazing! I had a hard to fit guy and they measured jerseys to make sure he wouldn't look silly wearing them. They are super customer focused and have great gear. Their shipping is fast. Can't say enough good things about them."
"The real rugby items, I'm From México and I believe in rugby all the way!"
"Authentic product and excellent service once again - very competitive pricing and regular promotions always make it a popular place for me to shop!"
"Have bought from you guys a few times now. Always happy and satisfied. "
"Order was delivered as promised, in a timely fashion, and the ordering process was a breeze."