ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2013-04-21

"The ring I purchased is beautiful and fully meets my expectations. However, the ring was not shipped on the day I was informed it would be. The product page indicated it would be shipped in 6 days. When I called Customer Service the date they gave me was 12 days after ordering; when it fact it was not shipped for 17 days. I received it the day before our wedding. Your customer service department was great and upgraded me to overnight shipping at no extra charge. I was informed because it was a channel set ring that it takes longer. If this is the case, it would be helpful to know this from the beginning. Thanks to David and Elijah in customer service for taking care of me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-20

"Awsome jewelry quality and craftmanship is great. Will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-20

"When I ordered this ring, I was not sure what the real ring would look like. Well, to my surprise, the ring looked more beautiful than the picture. My man was in awe at the quality and beauty of this ring. Thank you World Jewels!!!
Mary S.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-18

"i found exactly what i wanted at a price that was far less than i expected to pay. this was my first online experience,but the staff was very patient with my many calls.i am planning several more purchases this year and hope to influence my family and friends to do the same"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-18

"Incredibly beautiful set without a doubt an awesome buy

We recently purchased an E-310 wedding set. First off we were just as skeptical as anyone about buying on line. But I did a lot of research on World Jewels and decided it was worth a shot. The main selling point to me was; if your not happy, they definitely refund your money. It took about 3.5 weeks which had me nervous but when I called to see if it shipped yet they sent it overnight the next day no charge. That was cool. I also liked the fact that you can call and change the diamond rating if you want depending on your budget. I could get better diamonds if I wanted to for a few dollars more.
I had a top jewelry store (zales)re-size it and appraise it too see what they would sell it for. The appraisal was more then double what we paid. My fiance was part of the buying process so it was no shock to her that I proposed but the ring looked so much nicer then the photo you have, she thought I got it somewhere else.

Thank you World Jewels, everyone loves the ring.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-16

"Beautiful Ring! High quality, even better than the picture. Awesome service and quick shipping. I was hesitant to buy a piece of jewelry online, but I will definitely recommend the World Jewels website to friends and family. :o)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-15

"I am absolutely thrilled with my purchase! My husband and I will be renewing our vows next year in Mexico, and bought these rings for that purpose. They are gorgeous! We had shopped locally for something comparable before ordering, and we were quoted a price almost twice what we paid through World Jewels. They didn't actually have the ring I wanted at the store, but they would "solder some rings together" to make it! I don't think so! Customer service was great, even lowering the current price for me $100, because it had gone up while I had it in my cart. I also used a coupon which saved 7% on the total amount! I will definitely order from World Jewels again, and recommend them to everyone I know!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-15

"I was a bit behind on placing the order for my new husbands wedding ban....but one quick call to Darlene got everything in order and shipped out! Recieved the ring a day before, exactly what I had ordered. Great price, and they took care of shipping! Will not hesitate to order again from world Jewels!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-11

"I would not get any jewels from anyone else ever. World Jewels are the best people to deal with I have ever seen"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-10

"Convenient, privacy of selecting designs at home, great designs and quality.

My situation was a bit rushed due to international travel. I included a note with my online order. Only thing that might have helped is if after receiving my order give me a call or email regarding initial estimate and updates of the completion date being realistic. However, the completion date was made, and shipping via Fedex went extremely well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-09

"I was extremely pleasantly thrilled when I recieved my Eternity Ring! I was hesitant ordering an expense ring from California when I lived in Illinois. Customer Service was excellent assuring me of complete satisfaction or complete refund! The ring came the day I was told and it is just beautiful! I would order again with confidence. I have been pricing this ring for over 2 years and feel I got the best deal possible! By far user friendly and worry free!

Pam Enright
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-09

"I DID MY DUE DILIGENCE IN CHECKING OUT ENGAGEMENT RINGS AND WEDDING BANDS IN LOCAL JEWELRY STORS. NOT ONLY DID WORLD JEWELS BEAT THEIR PRICES BY 1/2 BUT THE QUALITY OF THE RINGS I BOUGHT AT WORLD JEWELS WAS HIGHER IN ALL COMPRABLE AREAS (COLOR, CLARITY, ETC) THEIR SERVICE WAS EXCELLENT AND THEY WERE THERE TO ASSIST IN ALL ASPECTS OF MY TRANSACTION. DARLENE WAS AN ANGEL."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-28

"The ring is everything I could want and more, the price was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-21

"I purchased this anniversary ring and was pleased with the clarity and the size of the diamonds. It paired nicely with my wedding ring. Very nice ring"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-08

"The ring, are so beautiful, I love it, its very nice really. Diamond amazing, and is very heavy also... thanks a lot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges