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5.00/5
Chance of future purchase:
5.00/5
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5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-01-31

"THe ring was perfect. You do need to order a couple of weeks early as each piece is handmade. But when it got here my wife was pleased and knew it was well worth waiting for."

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Verified
1/5

2013-01-31

"I ordered an engagement ring set in August of 2012 and finished paying it off on 12/28. The clarity was SI1-SI2 (which, by the way, means different things depending on which diamond grading scale the company uses. In this case, the use a European grading scale, which run significantly lower qualities than GIA ratings). I received the ring around 1/8 and upon taking it out of the box immediately noticed a huge yellow-colored cloud on the face of the ring and a feather crossing the entire diameter (SI1-SI2 clarity is not supposed to have defects noticeable unless it’s 10x magnification. These were noticed using a dome light of a car, at arms length while it was night). I immediately boxed it up again and shipped it back the following day demanding a replacement stone. After waiting over 1 week for them to review the ring (they stated it would take 2 days) they stated they would replace the ring. In the meantime, I found a better ring locally for a much better price. I called and had them cancel my order, since the local jeweler was holding the ring until 1/31. They stated I would have the money back on my card within 5-7 business days (that ended today). Upon calling them, I was told I wouldn't get my $$ until Monday (past the date the jeweler stated they would hold the ring, thus losing out). I demanded to speak with the owner, Allen. He called and stated there was nothing he could do. I IMPLORE you; never do business with this company. I read all the negative reviews, and decided to give this company the benefit of the doubt. If there’s even the SLIGHTEST hesitation, don’t do it. Big mistake. Never again. Buyer beware."

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Verified
5/5

2013-01-30

"I'VE RECENTLY PURCHASED A WEDDING BAND FROM WORLD JEWELS THAT WAS PRICED FOR ALOT MORE AT A DIFFERENT SITE.SO I WAS A LITTLE SKEPTICAL WHEN I PLACED THE ORDER FOR IT.BUT WHEN I RECEIVED THE BAND I REALIZED THAT I MADE THE RIGHT CALL.THE CRAFTMANSHIP OF THE BAND WAS EXCELLENT AND YOU CAN DEFINITTELY FEEL THE WEIGHT OF THE BAND.THE FACT THAT WORLD JEWELS IS ABLE TO KEEP THEIR PRICES LOW,WHEN GOLD PRICES ARE SO HIGH IS GREAT FOR US CUSTOMERS.WORLD JEWELS IS NO LONGER AN OPTION,BUT THE ONLY CHOICE FOR ME.WORLD JEWELS IS DEFINITELY MY JEWELS."

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Verified
5/5

2013-01-30

"This is the second purchase I've made from World Jewels in the past few years for my wife. I have to say I've been very impressed with not only the quality of their service, but also the value of their products. When I shop for jewelry for my wife I look to World Jewels first because I know I will get great service, and an exceptional product at a reasonable price."

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Verified
5/5

2013-01-29

"Exceeded my expectations with both the product and the communication. I truly felt that the appreciated my business and I will do business with them again whenever the opportunity arises. "

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Verified
5/5

2013-01-13

"Could not be a better company to buy from...Love Love Love the jewelry we have purchased..Awesome style and quality...at times, there can be a problem with a product as anyone knows, but I can personally tell you that whatever issue we have had, this company has backed it and taken care of the issue by this company...I cannot recommend this company any higher, we purchased three rings sight unseen from world jewels,from their internet sight, we received these rings and they far surpassed our expectations.....Customer service is A+ and the security this company follows as security for both the customer and the security of their company and employees is also A+ Thank You World Jewels, because the rings we purchased are our wedding rings and we love them....."

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Verified
5/5

2012-12-29

"While I was randomly shopping online for a wedding band, I came across World Jewels website. I placed a call to ask a few questions. The customer service agent who answered (Darlene) was very patient, professional, friendly and accommodating. I ended up ordering a diamond wedding band for my future husband by the end of our conversation. The wedding was scheduled for 12/12/12. I received a call on December 6th from World Jewels to inform me that the shipping will be delayed and that the ring will be shipped on the 11th overnight thru FedEx. I panicked and explained that I couldn't wait and that I must have it by the 11th at the latest. The owner ended up driving over to our house on Tuesday night to deliver it himself. WHAO! Now THAT is going above and beyond. Not only their prices are reasonable, it was their superior customer service that provided me with a peace of mind and made me feel confident with my purchase. I highly recommend World Jewels and will definitely do business with them again. They earned a new customer! Thank you."

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Verified
5/5

2012-12-27

"Beautiful piece at a great price, you definitely helped me make this a memorable Christmas for my wife. I will be using your site for all my future jewelry purchases...thank you."

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Verified
4/5

2012-12-26

"My ring looked nothing like the computer image....which was actually a wonderful surprise! "

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Verified
5/5

2012-12-03

"my fian?e loves this ring, the shine of the diamonds was very shiney. the ring is more then what i expected. i had to post the picture on facebook and everyone loved the the design of the ring. i got the ring 2 days late but it wasn't big deal. i never expected to get a such a good price luckly i found worldjewels online. if i had to buy with same budget in a jewelry store i would have never had such a amazing deal that i got online. i will be coming back buying from worldjewels forsure again. "

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Verified
1/5

2012-11-28

"This company at one time did a great job with customer service and had a good product at a good price. That has dramatically changed. I ordered a 14 KT Gold and diamond Bangle on 8/30/12 for $1394.99 and waited and waited and waited and waited. Finally on first week of Oct. I called and was told they were mailing it the following Monday. Never saw it. I called back. They said it would be mailed immediately. Never saw it. Finally, I called back on 11/7/2012 and was told the product was "no longer available". I was given the choice to exchange vs cancel the order and be refunded. I chose to be refunded. A week later, no refund. I call back about it. I'm told it will be posted the following Monday. You guessed it...the next Monday, no refund. It's now Nov. 28 and I still have no refund posted. I called up again today and was told it would be....hold on...here it comes..."posted next Monday"
I'm done with this company. I've asked my credit card company to dispute the charges. I'd recommend you shop elsewhere.
"

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Verified
5/5

2012-11-24

"I am speechless and astonished with my wedding set. My husband and I have gone around in circles in search for an engagement ring (considering that I'm picky and indecisive) I myself didn't had no clue or a vision of the perfect ring. I didn't believe in miracles until an old friend of mine had gotten in contact with me and recommended me to you guys. It was then when your wonderful service made our lives easier. Not only did I come across beautiful rings, I came across the perfect wedding which is breath taking. All the side diamonds compliment the center piece and am glad, I decided to stick with a round cut. My husband is not a big fan of jewelry but is dearly aroused with the style of this one. Your company is generous with prices and wished my husband would have purchased my promise ring on here. So thank you once again!!!! "

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Verified
5/5

2012-11-23

"Happy with the final result of our rings. We went to the jewelry district and the prices we found online were cheaper. Buying expensive ring online is not easy but the money we saved we had to take a chance. We ordered a oval engagement ring and the ring came out beatiful and we were amazed the money we saved to get a high quality ring. We buy smaller stuff online but buying an engagement ring was our first time. We will be coming back to buy again. Thank you worldjewels"

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Verified
1/5

2012-11-23

"I found a beautiful ring on-line and purchased it for $3500. I purchased the ring 8 Oct 2012 and receiced the ring 1 Nov, day before my engagement party and when I opened the box, I was sick to my stomcach. The ring was of poor craftsman ship and the diamonds which were advertised as near flawless were of poor quality, the engraving was not legible, some side diamonds looked as if they were crushed and just the worst experience ever!!! The best part was, the ring came without a certificate of authenticity as well.(I wonder why?) It was a nightmare, a ring I wouldnt even place on my dog. I called several times to speak to Allen, at first he wanted to help solve the problem and give the "perfect ring" and he even verbally stated, his company put the wrong diamonds in the ring and wanted to make it right. I just requested I get my money back. After I stated this, everytime I went to call about my refund and speak to Allen "the owner of the comapny" I was put on hold, a few minutes would go by and needless to say, he was out of the office and would call me back. Never once did he return my calls. Today finally, I got my money back 22 Nov 2012 and sadly my fiancee is still without a ring for I cant purchase another until I received my refund. Thankfully, i have a understanding fiancee, who I even showed the ring too and even she was disgusted,especially after she found out how much I spent. To all who read this, do not purchase a ring especailly a engagement ring from this company. I assure you, you will be ripped off!!! Learn from my mistake and please do not make the same. If you like expensive costume jewlery than you will not be diappointed because that is what you will get, costume jewelry.. "

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Verified
1/5

2012-09-08

"I found my perfect engangement ring. We look locally and I could never find what I WANTED UNTIL.. I look online to WorldJewels. My finance bought the ring and saved it for 2 months before proposing. When I took it to a local friend who was a jeweler to size it.They would not touch it. It was NOT the quality and worth stated on the "appraisal" we got. It was sloppy and poor quality. I'm upset and sad.. You can see flaws all over.The coloris off. We looked for 9 months for the "perfect" ring.. and I still don't have it.. Never.never..never order online. He felt to bad, and I still don't have my "dream" engagement ring.. "

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