"excellent service well packaged."
"I ordered in early October and didn't get my product until late January. I was supposed to have received an email when my product shipped but I never received one. The correspondence was not all that helpful. I wasn't completely dissatisfied only because I finally received the product I ordered. "
"Bought 3 beautiful pieces from World of Judaica. First package got lost in the mail and customer service was quick to file a claim and then resend my order. They were very accommodating. Company offers a wide variety of merchandise and the pieces I received were stunning!"
"no complaints, arrived on time and very well packed.
thank you"
"I ordered this for my husband for his birthday and it was absolutely beautiful! It was packaged nicely and arrived quickly! I love World of Judaica!"
"The site is easy to navigate so I was able to find what it wanted straight away. The site told me the cost to buy and ship in my local currency so I knew what to expect when I got to the checkout. Express postage was perfect as I didn't have long and it arrived sooner than I expected. Would use this site again for sure."
"My sister needed a Tallis. She picked one out online. I bought it and it was shipped in a timely manner. Easy, simple, no hassle. Very pleased. "
"We bought a bunch of things from World Of Judaica including 3 mezzuzot. The 3 mezzuzot were poorly packed, which I would think would get the most respect (yeah, they are just the holders, not the scrolls, so maybe not). But 1 was missing the screws the others came with and we screwed up on 1 of them - it was way too large than I wanted (I got confused with the metric measurements.
I emailed them asking for the screws and how to return the 1 item. No reply. I chatted with them a week later. They said someone will get back to me about the screws and returning the item. A week later, nothing from them. Try to do a chat session again, it says they are online, but then after I type a message, it says they are offline and wants me to retype my message to send as an email. A week later, no reply to that or other messages.
What irks me most is these are religious items and they aren't upstanding for even these. Loads of other places to shop from on the web for anything they sell. We won't be back to World of Judaica and urge others to avoid them if you want to be treated fairly."
"I was looking for a wedding gift for a Jewish couple when I came across world of judaica. I ordered a mezuzah and mezuzah scroll, which arrived to me in about two weeks. The shipping took longer than I expected, but realized they are coming from Israel and didn't mind the wait for this reason. I was excited to tell the couple their gift came all the way from Israel. I will shop here again for future gifts."
"I got on World of Judaica a Maccabi Tel Aviv baseball cap and a Tshirt for my boy.
The quality of the products was high. It took them ~3 weeks to arrive to the UK tough.
Overall good."
"I got to World of Judaica from a Facebook ad. I responded to an advertisement for Shabbat candlesticks. Got the order in about two weeks which in my book is a bit slow. Other than that - good seller.
Will buy again. "
"I am very pleased with World of Judaica. I have ordered two different times from their website which is well-designed and easy to use. First, I ordered a nice wool tallit for my grandson for his bar mitzvah and it arrived from Israel to here in Oregon in a reasonable amount of time in good packaging, and at a reasonable price. The second time, I had a question about which silk tallit to order for my grand-daughter for her upcoming bat mitzvah, and their customer service was excellent, prompt, reliable, courteous and helpful in making my decision. Again, the price was reasonable, and the quality and design of the product is lovely. Also, they offered a discount for being a return customer. World of Judaica has an enormous amount and variety of other Judaica products, some of which I intend to order in the future. This company was recommended to me by another parent in our Temple's bnai mitzvah class who had researched a number of Judaica stores online; she ordered a kiddush cup and tallit from World of Judaica last year and was quite satisfied, and now I am recommending them too. 5 Stars!"
"We bought 200 Kippot from World Of Judaica for our son's Bar Mitzvah and added embroidery.
The embroidery significantly raised the price but overall the shopping experience was very good.
The customer care reps over the phone were very nice and cooperative.
This website saved us a huge headache of looking to buy this locally. Don't know any store here in Illinois that have such a selection of kippot. Very glad we found this website. Will buy again."
"I bought from this website last year (a star of David necklace) and then again in October.
Was very glad to have found upon my second purchase that they launched a website dedicated for Canadian users with our local currency.
As before, the transaction went smoothly. This time I also had contact with their sales representatives over the phone and the rep was very nice to speak with. The only inconvenience that I may mention is that they answer the phone only on Israeli business hours which is more difficult to comply with since I live in Canada."
"If you're looking for a website that specializes in Judaica products and Israeli items this is definitely a website that I would recommend. They have an infinite selection (1000 different Kippah styles!) at very competitive prices. I highly appreciated the interaction with World of Judaica’s customer service. They were very polite and efficient. I ordered twice already. With my first order I had to cancel one of the products after I placed my order. They were helpful and responsive.
Shipping was a bit slow compared to when purchasing from a US company, which is perfectly understandable considering that the merchandize is coming from Israel.
Both of my orders arrived very nicely packed, making sure no products are damaged upon delivery.
There isn't really anything bad I have to say about this site... five stars."