"I would like say that you order on a weekend they are right on the spot the next busness day to get the orders out. I guess it must be hard to keep up with demand but still alot is on back order.I will always look here first to get what I need thank you for your service Jim Cerbes"
"Very smooth no problems. My order came when promised.Excellent company , will do more buisness with xHeli.com . Keep up the good work."
"I placed my order, for a great priced item. It was promptly shipped, packed very well. A great deal from a GREAT company. I WILL be dealing with them again in the future."
"Hi, I Ordered Apachi AH-64 on 9th of sept. I wanted to gift it to my cousin's son. Really it was Amazinag.They delivered it promaptly on time as per the order confirmation. Really this is very funny and good. I liked it very much and I hope any person will surely love to play/fly this helicopter. Thanks to XHELI and also to the designers!"
"Shipping 5 days after the order (include week end)
No dammaged carton at arrival.
All items were present and fine quality.
First order on XHeli and all were correct, communication too (by email)
"
"the heli came in as descrived, but without manual. ask them to send me the manual, still waiting for the manual. poor english support. couldn't understand the responses from them."
"you guys done good keep up the good work"
"Horrible!! I will never buy from XHELI again. I bought a small helicoptor from Xheli, once it was delivered I charged the helicoptor and did a hand held pre flight check. I noticed that the tail rutter was not working so I waited until the next day to call Xheli to exchange. Once I called I spoke to tech support, they said that " he had never worked on my type helicopter and that I could exchange it". then he just hang up. So I called back and spoke to SAM he is in sales, he said he would get me a RMA number to return and that he would email it to me. ( Never Happened )
So I wrote an email to Xheli explaining how unhappy I was about the whole thing and still have not heard anything back from them. I can not believe that this company stays in business with customer service like this. IT IS HORRIBLE. All over a $30.00 to $35.00 helicopter. Like I said NEVER AGAIN WOULD I BUY SOMETHING FROM THEM OR SUGGEST THEM TO ANYBODY. "
"still waiting for the delivery, but the tracking number of USps says it is on the way.
everything looks fine till now"
"ordered blades and spares for my chopper about 8 days ago. parts arrived 18th August. This is outstanding service for delivery from the USA to kiwiland. parts were well packed and exactly what were required. Will be purchasing more in the next few days. A first class company in all respects.
Bruce"
"My buying experience with Xheli.com was wonderful. Great prices and fast service. I will continue dealing with them in the future. I am also in the Hobby business and would highly recomend them."
"The site is very easy to navigate, the detail on photos is excellent, and the design encourages shopping. When I rang up for some live advice, the hold time was very long, but the advice was sound.
When placing my order, I managed to mistype my own eddress, so I can't speak to notification speed. When I called for order status, I was on hold for 15 minutes, which I really can't understand. Someone did eventually pick up, and he was very patient, efficient, and helpful. Now if only I could stop crashing this addictive little helicopter!"
"I have never had any problems with ordering with Xheli. The package is always delivered on time, and I have had to call a tech at one time and got the answeres I needed. Both helis I have ordered have flown right out of the box without any adjustments needed, very impressive!"
"Well I can't say much for the product I received...but that's what I ordered. Having received the order in a timely fashioned I found that the order was missing a charger...but after contacting Xheli they sent out a charger QUICK...very Quick!
All in all I'm pleased with Xheli."
"I ordered the Belt CP V2 cause the service rep was very thourough and explained everything to me! He was a lot of help to me and I def would order again from X-Heli :-)"