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Verified
5/5

2010-11-25

"Excellent shopping experience. Got an email confirmation and a shipping notification. Item was received very quickly. I am very pleased with XHELI.COM!"

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Verified
4/5

2010-11-24

"Item ordered 11/17/2010 was delivered promplty as scheduled Free of delivery and shipping charges on 11/24/2010. But addition to same order on 11/18/2010 did not arrive, nor was inside boxes and neither charged (training ping pong balls $6.00)."

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Verified
5/5

2010-11-24

"XHELI is the BEST place to fulfill your RC helicopter dreams. Fast, FREE shipping gets you order to your door and then the fun begins! You won't find a better deal on the internet and you should give all your business to these guys. I just purchased several copters as Christmas gifts!"

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Verified
5/5

2010-11-20

"I am extremely please with the ordering experience with Xheli company, after placing the order I received email confirmations, tracking information. I would definetly order again from this company."

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Verified
5/5

2010-11-20

"we are resaleing all the item the I purched from cheli. Our customer love the items. Hundred people stop by our store, every customer love to watch when my husban play the items. we love to purch from xheli"

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Verified
5/5

2010-11-19

"I have purchased 3 helicopters from Xheli.com in the last 6 weeks and they have been very efficient with shipping and tracking notifications by email.

I have never used their customer service or had to return a product yet so my experience is only 1 sided at this time.

Overall, I am very pleased with my experience thus far.
"

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Verified
5/5

2010-11-19

"The helicopter is excellent, easy to maneuver on takeoff and landing. Delivery was timely and purchased xheli.com was the best. I really like to buy this product and recommend it."

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Verified
2/5

2010-11-19

"Hello Seller,
I have received the Exceed RC G2 two weeks ago. I have discovered the canopy have cracked at the bottom. I have sent e-mail to report to xheli but I don't get and any feedback and too bad. I felt bad the new helicoptor have damaged.
when I have the first run. the helicoptor start and won't stop until hit the wall even trun off the control. I don't know what happen. I feel very bad. No wonder I need to make this order to purchase the replacement parts to repair it.
Anyway thanks to listen my feedback.
"

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Verified
5/5

2010-11-19

"Shipping was on time. Nice quality products. Good service. Will not hesitate to do business again."

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Verified
4/5

2010-11-18

"O placed an order with xheli.com. I was very satisfied with the order process online. The site was very easy to manuver. The product is made very well, great quality. However I was not satisfied with the lack of instructions to set up the product. I had to purchase a flight simulator so I can learn how to fly the helicopter. No real explanation on the controls, how to use them, or what the controls do. I am new to rc helicopters and I have no idea how to begin to fly the helicopter. So I'm waiting for the flight simulator so I can see hopefully how it works. You have to search and watch videos on u- tube for instructions and on line discussion forums to get any real idea how to use the product. It's very frustrating.please please put some real instructions with your products so beginners like myself can enjoy the product. Thanks "

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Verified
5/5

2010-11-18

"XHELI has become my website of choice for shopping for RC Toys. Since I began purchasing RC Helicopters and car about two years ago, XHELI has consistently provided me with prompt reliable service. They maintain communication from ordering to delivery and all my interactions with thier customer service dept have been positive. And nobody on the net or in the shops beats thier prices for quality merchandise"

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Verified
5/5

2010-11-18

"DELIVERED AS PROMISED. SITE EASY TO NAVIGATE. "

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Verified
5/5

2010-11-18

"I've shoped XHELI twice. The first time I shopped was about one to two years ago and it was a great experiance. I found what I was looking for it was easy to navigate the site. XHELI offers great deals and easy shipment options. I highly recommend XHELI to anyone who is looking for quality products at reasonable prices."

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Verified
2/5

2010-11-17

"Selection 8 of 10 (out of stock appears a lot)
Ease of order 9 of 10
Customer service 0 of 10

These guys are completely hit and miss like buckshot from a shot gun at 100 yards, Seriously. Early on I had no issues on orders, but then they started taking longer to get out, and GOD FORBID you need to talk to customer service, you are on the phone 45minutes MINIMUM BEFORE talking to anyone. They have on site live chat support, that has NEVER BEEN Functioning in the 3 months i have been doing business with them. The fastest way to get a response from them is to post something on their Facebook wall. Don't bother asking for a manager, when you do get through on the phone, because they are ALWAYS out or gone somewhere. These guy are TERRIBLE for customer service BUT GREAT at selling and taking your money.

I will be looking for my Heli parts Elsewhere and new RC Helicopters for that matter. Over allI give these guys an F as a company.
"

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Verified
5/5

2010-11-17

"Fast shipping, so far no problems!! Thanks again XHELI."

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