"The helicopter is every thing I expected for 30$ very nice will buy from them again the shippment was on time and totally fine"
"I have been ordering Heli products on the net and have found X-Heli is the best. My order came quicker than I expected and because it was a christmas present to myself I was able to get the mail and will wrap it up and stick it under the tree. Thank X-Heli for making this year the best."
"Thank you xheli:) great seller and I cant wait till they restock there shelves."
"My first purchase of a 450 blade heli, and trying to learn my wway around flying"
"I like the way the S107 flies, but the blinking LEDs are too bright. Also unsure when the battery is getting low, and the manual does not address this issue. A battery low indicator would be nice. Other than that I like it, and the xheli store delivered exactly what I ordered, so my expectations were met."
"Great selection, best price, only store to have this heli in available, everyone else "OUT OF STOCK". Easy to use store site and FREE SHIPPING on these items, and triple boxed. Excellent. This site also has video reviews of products being flown, with summations. Save yourself time and money and shop here. Note that we have not used the B Razor 450 or the training simulator yet (Xmas present) but all looks fine in the packages. "
"such a great experience, so easy to work with and my 3 helicopters were sent soooo fast!!! "
"They are nice on the phone and very helpful when you can get thru. Have not recieved it yet but being shipped now."
"As a first time experience shopping on this site, I declared that their site is very user friendly and I am sure that my son will be very happy with my purchase on this site! He will recommand it to his friends for sure!"
"We ordered a helicopter on the black friday sale and paid with credit card that day. We were really excited to receive it and start playing with it. The sight looks great and has a great selection. However here we are 10 days later and we still haven't received the helicopter nor have we received any response to emails sent asking where it is. Needless to say we have a very dissapointed 13 year old that wishes he didn't spend all his own money for this order and we are left dissapointed that we seem to be left up in the air as to what to do next."
"I have placed my first 4 orders this past month with Xheli & Nitroplanes (they operate under several company names) and have spoken with their representatives on at least 4 occasions. Selection is decent when items are in stock. Parts availability is limited to certain products... Use caution. Pricing is competitive especially when on sale. Processing & delivery turnaround time is fairly quick. With Xheli, their free shipping is a plus. Beware: Return & exchange policy, even with defective or damaged products is very poor. You pay for return shipping & restocking fees... Read fine print. 3 out of 4 representatives I spoke with have poor & unprofessional customer service skills, though 1 excelled ("Charlie"). Hold times when calling can be lengthy. 1 item indicated online as being in stock was ordered & processed only to be told later that it was out of stock and delayed. 1 item priced "on sale" was not honored by company because they stated that the system was not updated in time to reflect the now full price. 4 orders placed were processed out of chronological sequence even when in stock. Some products (from Asia) have limited & poorly translated instructions & packaging info and may be outdated, incomplete or inaccurate. Some package labeling or instruction parts lists did not match actual contents. Management is very inflexible with customer service needs & issues. Overall customer experience is OK if you don't run into any unexpected problems."
"Ive got my 4th heli from Xheli and all of them made me happy especially my son. The quality is perfect!!!"
"Delivery was quick. Xheli has great prices and sales."
"I found Xheli only a couple months ago, and am pretty glad I did. I had about a 3 year lull in my radio controlled hobbies, until I found XHELI.com now I think I may be hooked again. The prices, product selection, easy to navigate website all add up. The people at Xheli have been quick and accurate with my orders. Lately they have been sending everything with free shipping. I was a little worried about getting my products promptly being that we are so close to the Holidays, but Xheli has kept up with the demand! I have three helicopters now, an EXI 450 pro with carbon blades, and two little 3 channel indoor helis, and Im having a blast with all of them! Thanks"
"Frustrated. Ordered an item that was posted as available on 11/26 and order was processed. Got an email a day later that item was out of stock and was informed that I had to wait 4-6 weeks. XHeli should have a real-time ordering system to avoid similar situations in the future."