"Super fast shipping. I recived a confirmation email on my purchase and they sent me email exactly 5 minutes later to let me know it was shipping out. Everything was well packed and looked great!!!"
"Made an earlier post about receiving a defective case that I ordered from them.
I have spoken to customer support and they said they will take care of the problem right away and will give me a full refund. At least they were very understanding.
Customer support phone number would definitely be nice for future customers.
Will post again soon and let you guys know how they handle this problem.
"
"Easy to navigate website, with clear and concise product descriptions. I found the case fan I was looking for at an unbeatable price, and ordering was a painless process. My order was processed and shipped very quickly, and I am very satisfied with my order and XPCases.com"
"i orderd a x-dreamer case, and the CC address didnt correspond to the billing addy, so they cancelled my order, my mistake, will try to get the case again, and this time, pay a little more attention"
"Very pleased with seller. Fastest shipping and processing time I've ever had. Will definatally buy from again. "
"I am overall pleased with the product. If I had any criticsm of xpcases.com it would be their lack of cost effective shipping methods. Their least cost method is fedex ground. Unfortunately they are in CA and I'm in TN it takes almost a week at that rate and it could have been shipped USPS Priority Mail and gotten here for the same price or less and much quicker. I found some thumb screws on xpcases.com. The screws were fairly reasonable in price, but for these little screws the cheapest shipping method was like $8 or $9. XPCases.com really has to work on this part of their reselling to get me to repeat shop."
"I order a computer case from them and recieved it in good condition and when they said it would arrive it did.I would recomend them to all. Very happy with there transaction with me. "
"EXCELLENT store! bought $542 worth of items and everything came in two large boxes in 2 days with ground. Everything was well packed and nothing missing.
very very very happy >:D
Thank you Xpcases"
"Good shipping price on large cases that would be otherwise, case arrived in 2 days and works great. Look forward to dealing with again."
"First off XPCases.com has the best prices for cases, fans, and case lighting. I ordered a Black X-Dreamer II ATX case, 2 UV Reactive fans, and a UV Cold Cathode. I have to say the Black X-Dreamer II case is an excellent/high quality case with a affordable price. I placed my order on September 2nd and received it September 4th. Which is not bad for FEDEx Ground.
All the goods arrived in excellent condition. It was packaged well with lots of protection.
Unfortunatly at this time I can't give them a high enough rating because I am missing the UV Cold Cathode from my order. They might have forgotten to include it in the box? Anyways I have emailed them and hopefully they will respond back and send the missing item ASAP.
I'll just have to wait :( As soon as I recieve my missing product I will give them a higher rating.
Update:
Customer Service was very fast and helpful. They informed me that the Cold Cathode was inside the case for protection. So I did find it inside the case after looking in it. It was my fault not XPCASES.com I did not know that it was in there because I had not looked inside the case when I got it.
XPCases.com is a great company! "
"No Problems at all, recevied all Products in good shape and in a very fast timeley manner."
"This is the best price (case + shipping) I found for this particular case (Raidmax 668). The order shipped one day after ordering and was sent Fed ExGround, so I could check where the box was. I ordered some extra case fans (also at a great low price) and they were safely bubble wrapped INSIDE the case, which means that they took the time to open up and look at the case before shipping. The case was flawlessly painted. The only possible complaint I have is that the screws securing the side panel were in tight enough to scratch around the hole, but I doubt anyone would notice and you can't see it if you leave the screws in. I will positively buy here again when the need arises."
"Great service and shipping on both my case and my lights"
"I made my order on July 23rd, for some fan grills and a window applique. about 2 weeks later I wrote them an email , since I had not yet recieved any tracking number. They told me that there was a minor processing error, and that they were sending it out that day. Two more weeks go by, so I wrote them another email, wondering where my order is. They told me that they had no previous records of my previous emails, and that the window applique I had ordered was now out of stock, and that I should change my order to avoid waiting longer. So I did. I recieved my package 9 days later, on august 28th. It took over a month for delivery...
But, I must say, that had it not been for thier AWESOME tech support, I might have cancelled my order. These people really care about their customers, and their customer service is top notch. They seem to have a Very nice rating, so I was just the "lucky" reciever of a mistake, and I understand that even the best of companies make mistakes sometimes.
I would order from them again."
"Great product and delivered on time. Every thing seems to work great. I look forward to doing business again with XPCases."