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5/5

2003-07-30

"I have ordered a case for my Athlon XP3000 system. The case arrived in timely fashion. I am very satisfied with the product.

Thank you,

Yar

xpcases.com user name: yslav
order #12729
order QC Log #909729
"

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5/5

2003-07-28

"Very easy, shipped product right away, great service"

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
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Speed of web site

5/5

2003-07-21

"I'm very happy with my purchase. It was shipped very promptly - within 24 hours - and arrived in perfect condition, nothing damaged or missing."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-18

"My Xpider Pc case was my first purchase from XPcases, and I am very satisfied with everything. Just got my case today,(July 18) and I am very excited about the look and condition my product was in when I recieved it. I will purchase again from XPcases.com and I suggest anyone to check them out. Thanks XPcases"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-16

"Bought X-Dreamer ATX case, blue. Came in about a day via ground shipping. Everything was prompt. Case in new condition, everything worked. Shipping was unbelievably cheap (10 bucks ground, got in a day). Will buy again."

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5/5

2003-07-10

"Exelent job, fantastic!! My order was shipped on time and defect free!"

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Overall product shipping and delivery process

5/5

2003-07-03

"Shopping with XPCASES was a pleasure! The site is so nicely laid out and easy to navigate. I found everything I wanted and they sent me a order confirmation email right after I ordered. Few hours later I got another email with my tracking number tellin me my order was shipped and a few days later I got my case and accessories very nicely packed in a huge brown box with XPCASES.COM on it and everything inside was in perfect condition.

This company is definately a keeper, I will definately buy from the again.
"

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Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-02

"Excelent customer service via email with prompt results. I would do business again. :)"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-28

"Excellent site. Purchased some Tri LED fans from XP and I received them the very next day! The quality was great and very bright compared to a Quad LED fan I bout from this other site that had them on sale for also a very low price.

Overall, great quality, awesome service, I'm Very Very happy with my order. Good Job XPCases, A+++++
"

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Overall quality of the company
Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-28

"I am completely satisfied with the product and service I purchased from XPCases.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-26

"This company is great! There customer support surpases all others, while their prices exceed my greatest expectations! Thanks for such a good online shopping experience xpcases!

-Seth
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-19

"Great, fast, reliable service! I wish more sellers could be like this. I will definately do business again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-17

"This guys have the best of the best. This is the webpage that comes up in my mind when I want to buy a computer component. Keep it up all of you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own

5/5

2003-06-11

"XPCases.com did a great job of answering questions I had by e-mail before placing an order. They were courteous and prompt with their reponses, and gave me exactly the information I was looking for. I then placed my order online -- the website looks great and functions well, and I had no trouble at all. Best of all, even though I placed my order after 4:30PM Mountain, they had my order to me on the third business day with UPS Ground! Great job, great product, I will definitely shop XPCases.com again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-10

"I was a first time customer and came back the next week for more add-on items. They ship fast, have good online & email service and support is super fast as well. I give them a 10 out of 10. Security for on-line purchases was well implemented from my viewpoint. I recommended them to 3 friends just today. You'll be hard pressed to find a lower price. I tried. I did have to turn my fan around so that it would blow onto the motherboard, it was set to exhaust. It made more sense to me this way. The product I received was double wrapped and not too much of that nasty foam packing that isn't recycleable, though most everyone is using that. I got some fans from elsewhere that were higher quality but XPCases fans were actually better so I took those back and ordered more fans from XPCases for less money. Weird that XPCase stuff was better made, quieter and pushed just as much air. I could use more screws though. They need some custom screws to round out some of the mods they sell. Fantastic prices. I also bookmarked them because they have monthly sales. I got their light kit for about 60% off. It's sweet. What more can I say? Oh ya, one scratch on my case liner but the packaging protected it and the case was fine. Might have been UPS there but the double packaging saved it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
N/A
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site