"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Very polite folks in the costumer service department they treat you and really make you feel important, I ordered a high end pc ,it has not arrived yet so this wouldn’t be a complete review .So far so good very anxious and excited for the arrival."
"They emailed me and asked if I had questions and they have tracking so you can see what stage your build is at. Great experience"
"Great product, great customer service, great company!"
"This was my first time buying a custom built laptop, even though I still went with a base model. It was a little daunting since I didn't know what some of the parts were or what their specs meant, but it was still detailed enough for me to somewhat understand that each part was better in their own way. Overall though, the process was easy and I am really looking forward to my new laptop, especially since my current laptop can only do so much with no fancy parts and 4gb of RAM to its name."
"That made it easy to build my own PC and laptop."
"They’re very helpful and it’s easy to order!! Would definitely go through again :)"
"Overall experience was quite well so far (pending delivery). Ordering/customization was simple and straightforward. Pricing was quite reasonable. I love the customization options offered. Only one significant (but minor) issue during the ordering process hence the 4 instead of 5 stars. Only issue I had was the checkout screen would not accept the "freemouse" discount code, even with the relevant mouse in the order so I had to drop it off the order. Overall a minor issue as i already have a mouse and the potential freebie had no impact on my choice to order from this company."
"Easy to order. Love the financing options"
"ordering and customizing was very easy and fun."
"So I have been considering getting a pc from xotic again for a while. I had gotten one that I ended up returning due to not needing it at the time. That purchasing process was seamless and easy. It was a pre-order device and it came well before the pre-order date.
This time I ordered an msi creator. In the past I have had issues with getting this specific model to ship in a timely manner, so my review is pending that process. If everything ships on time and is received as advertised then I will be happy to revisit and give 5 stars. "
"Great quality for a laptop"
"MSI gs 65 stealth was my first gaming laptop I had bought and was able to customize while getting November deals! Great stuff can't wait for it to get here :)"
"The prices are excellent, and everything went smooth for ordering. Chose a financing options: equally as smooth. Only complaint is confusion in shipping. You get to choose method it tells ya when it should arrive by... But then your confirmation email says 10-15 days to ship. Not cool. I would have gone with somewhere else based on ship time. Now I am stuck waiting. I truly hope it's worth it and i would even change my rating. "
"Great experience, can’t wait to get back into PC gaming with this new laptop"
"Fast, easy, and it product is amazing."