ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.49/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.19/5
Customer service:
4.40/5
Return/Replacement policy:
4.45/5
Featured Review


Verified
4/5

2020-10-24

Nice custom built Aero laptop and quick turn-around

"This was my second time building a Gigabyte laptop with these folks and everything was great, just as promised and as expected...except one thing: This time they embossed (like permanently attached) their large logo on the lower bezel of my screen. I am a designer who travels with and uses my laptop for business. I really don't want or like "XOTIC PC" branded on my laptop to stare at or have my customers see. If y'all want to advertise, a sticker would be better so us conservative/minimalist types could remove it. If not for that, I would give 5 stars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-24

Easy purchase and drop down boxes for add-ons

"Easy purchase and drop down boxes for add-ons "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-10-23

Great, elegant looking, high value-for-money gaming laptop

"I just discovered Sager and xoticpc a little while ago. I quickly realized that this packed the highest value for my money, and seems to be really popular due to its easier to upgrade design.

On top of the amazing specs and great price, I love the simple and elegant look of the laptop. Its a beast in a sheep's clothing. Looking forward to using this for the next 5 years?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-23

Efficient Custom Ordering

"This was my first custom laptop purchase. The process with Xotic PC was very streamlined, efficient and detailed. I was very easily able to look at options, research the choices and complete my order. Very happy so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-10

Love my laptop

"This is my first gaming laptop and I'm still learning but from what I do know and other people I've talked to this thing is amazing! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-22

Quick and Easy

"There was no issue ordering a MSI slim."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-22

Great online store

"Online store is very well organized"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-22

Best purchase of the year for me!

"I was looking for a specific laptop since it was recommended to me, but it was sold out or overpriced on every other website!! Then I came across XOTIC PC and I was skeptical at first because it seemed too good to be true lol. But after researching a little about the website, I decided it was safe and bought my new laptop ASAP. Applying for Affirm Loan took a few quick and easy minutes, now I just can’t wait to enjoy my new MSI GS75!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-22

Very easy

"It was very easy to determine what system I was looking for. Just wanted the basics for now as this is for my son for Xmas "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-21

Great

"No problems at all. Great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-21

Regular buyer

"We buy all of our developer PCs from Xotic PC. I love that we can customize the PC with higher quality SSDs without voiding the warranty. Laser-etching our logo on the cover is a nice touch. We now have 12 Xotic PC (Sager) branded computers in service going back 18 months and not one issue!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-21

Perfecto

"From a first time premium gaming pc, it was smooth and easy to upgrade to what I wanted "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-10-20

No response

"I sent an email asking approximately how long a typical build takes and have received no response. Email was from ****@**** for the order under this mail which is ****@**** "


Verified
5/5

2020-10-20

Great at getting back to you

"First time buyer waiting on pc to be put together but they are great at getting back with any questions you may have to "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-07

BEAUTIFUL WORK

"Love the customizations! Customer service is accurate and timely. Plan to become a future customer once I get my Gaming Laptop from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges