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Product & services pricing
4.49/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.19/5
Customer service:
4.40/5
Return/Replacement policy:
4.45/5
Featured Review


Verified
5/5

2020-11-04

Great Customer Service and Website!

"Very easy to navigate the website and order exactly what we wanted. Customer service was very helpful."

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Verified
5/5

2020-11-04

Awesome

"Great company. Can't wait to get my pc."

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Verified
5/5

2020-11-04

Beyond believable

"I just ordered my laptop a few days ago and I can't wait for it to come. It's been a dream come true to have something like this actually happen where I could purchase my dream machine. I am truly ecstatic!"

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Verified
4/5

2020-11-03

So far so good

"Everything very easy to order. Can't wait for my equipment to arrive! "

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Verified
5/5

2020-11-03

Good company

"Notified me that the laptop I ordered wouldn't be in stock for a while. Recommended I cancel and order something else. Cancellation was processed quickly, customer service was very responsive. Still waiting to receive the new order, but I imagine my experience will continue to be good."

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Verified
5/5

2020-11-02

Ordering was easy

"Ordering was so easy to do on the website!"

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Verified
5/5

2020-11-02

Great so far

"I just ordered my laptop so I haven’t received it yet. I had a great experience with Xotic PC. The website is so easy to navigate and the customizable options are very simple to use. Also, the website looks great. I did hours of shopping around for a gaming laptop, and they had the best prices. The checkout process was very easy. The only thing I would have added is a brief description of what the bundle services actually are. Most were self explanatory but a brief description of what exactly you get would have been helpful. Over all I would most definitely recommend Xotic PC for your future purchases. "

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Verified
5/5

2020-11-01

Only ordered 2 days ago will update when I receive it or not.

"Just ordered my laptop 2 days ago so I really can’t give much of a review. Order a rush build so we will see how quickly I receive it. Supposed to be 1-5 business days. Will update on whether or not it ships in their timeframe."

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Verified
5/5

2020-11-01

Awesome

"The price is great and laptop looks awesome now I just can’t wait to get it and Low payments so excited "

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Verified
5/5

2020-11-01

So far so good.

"Just waiting to see how long it will be but so far it's been easy and satisfying. "

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Verified
4/5

2020-10-31

Customer service really good, here's hoping the machine is as good as stated

"Used the site to investigate and eventually purchase a gaming laptop. may not have gotten exactly what I wanted (as they were all out of stock) but Customer service was really responsive to my questions and willing to work with me on getting what I wanted."

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Verified
5/5

2020-10-31

Custom computer in a week!

"My customer-ordered Sager NP8752D2 laptop was built, shipped across the country, and arrived in exactly one week. I'm very satisfied with their speed and the quality of the product."

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Verified
5/5

2020-10-31

AMAZING

"Love the quality of their products. Computer was shipped fast and it was super protected. For this being my first gaming desktop, I'm glad I went to XOTIC PC first. Thanks guys!!"

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Verified
5/5

2020-10-30

So far... All Awesome!

"Ordering through the website was easy and the white glove rush treatment was excellent had my new laptop within a week. Very impressed so far and excited to design on this beauty. Will update review if anything changes."

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Verified
5/5

2020-10-30

GREAT SERVICE for a GREAT Laptop

"I was new to the brand and don't typically customize my laptops in the past and this time I was upgrading my current system and not replacing one that died in the middle of what I was working on. After researching my options for far too long, I found Xotic PC and reviewed their options that were clearly laid out in front of me. I was a bit surprised at all I could choose from and even reached out on the Chat with TJ to help me make sure I was getting everything I needed. He was very professional and helped me work through my options. It really was a simple process. After placing my order, I received several emails over the next few days, one from the CEO Justin, congratulating me on my first purchase and making sure the experience was everything it should have been (a resounding YES) as well as other emails confirming my order of course, but also progress emails notifying me what to expect and how I can just click on a button to see what stage of the build process my laptop was in. It's been very simple. I appreciate all the options for customization. As a business owner, I feel confident in recommending this company to everyone and will gladly send them more of my companies business as well. Thank you Justin & TJ!"

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