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Product & services pricing
4.53/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.24/5
Customer service:
4.35/5
Return/Replacement policy:
4.44/5
Featured Review


Verified
5/5

2024-04-27

Awesome experience

"Great options for building a custom gaming laptop. Everything is nicely organized on their website making the customization of the laptop super user friendly. Any questions you have they respond quickly through their messaging on the website. Will definitely be coming back when I build my new desktop"

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Verified
5/5

2024-04-27

Don't believe the bad reviews!

"I was nervous about ordering from exotic PC because I was finding a lot of horrible reviews. Some talk about computers being doa, taking months to receive, horrible customer service, etc.
My experience was the complete opposite. I ordered the zephyrus m16. I got 2 upgraded ssd's with heat syncs, upgraded memory, clean os install, redline os boost, and a recovery key. I wasn't expecting to get this laptop for at least a month. It arrived at my house 11 days after I placed the order! Not 11 business days....11 days! Everything is packaged well and perfectly set up how I wanted. I build my own PC's, but if I ever need another laptop, I know where I will go!
"

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Verified
5/5

2024-04-27

Unknown status of purchase.

"It's currently April 26th and the laptop was purchased on April 12th. There hasn't been an update from XOTICPC about when they intend to ship the computer. Tracking shows that it hasn't even reached the Production Queue yet. "

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Verified
5/5

2021-06-20

Great Selection and Fast Service

"There was a large number of options to choose from for my laptop. It went into the production queue very quickly and is soon to be built. Awesome customer service."

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Verified
5/5

2024-04-24

Awesome experience!!!!

"I am so please with my order with XOTICPC. I loved having the ability to customize my new MSI laptop. XOTICPC's website was very easy to use and the fast responses from sales was amazing. I will definitely recommend this company to as many as possible.
Great experience!!
"

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Verified
5/5

2024-04-17

Great website to use for ordering with discounts.

"Great website to use for ordering with discounts."

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Verified
5/5

2024-04-22

Pc

"The purchase was smooth and easy. Signing up for a play now buy later plan couldn’t have been faster!"

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Verified
5/5

2024-04-22

Great Computer

"Great Computer that is exactly what I needed. "

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Verified
5/5

2024-04-22

Custom builds

"I like that you ate able to customize you build to the specs you need."

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Verified
5/5

2024-04-20

Easy ordering experience with lots of payment options

"I was able to easily find a great system at a good price on the site, call their staff to get a shipment timeframe, and get good financing for my purchase. Their staff was friendly and helpful, and I even got a discount! I definitely recommend XoticPC if you're looking to buy a system...

--Lou
"

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Verified
5/5

2024-04-20

Excellent service

"Spending this much money made me question if I was making the right decision. I haven't baught a new pc in 15 years . However after asking the staff they answered all my questions wit fast responses. Now I can't wait to see my laptop ! "

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Verified
5/5

2024-04-20

Easy to find what I wanted

"Great variety in styles, simple to configure for what I was hoping for specs. Cant wait for it to arrive."

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Verified
5/5

2024-04-19

Quick and Knowledgeable

"These guys are yhe best. Quick and knowledgeable about every aspect of their job. "

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Verified
5/5

2024-04-18

Fantastic

"A great experience all around. Will definitely return for any future purchases"

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Verified
5/5

2024-03-05

My new system is the best ever!!!

"My friends are in awe of my new computer, and so am I! It looks like something from another planet and runs like one, too! The customer service is excellent. I wanted to upgrade my memory, and they were very quick and helpful. If you need a new PC, get one here!!! Although a few of the fans weren't working when I received it, the tech support walked me through what to do, and in five minutes, all the fans were running and glowing!"

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