"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I was able to build my own PC with various options "
"It was easy to order the product and it was easy to order anywhere around the world. There are other place like Amazon who does not order and ship the products in South East Asia like the Philippines. The only thing that I am dissapointed about is the shipping fees. I thought it was included with the custom fees."
"Representatives at XoticPC have been very informative and helpful through this process of getting my laptop repaired. I am very happy with the services of this company. Thank you. "
"Except for a few complaints, the service was good."
"It was quite easy to get the battery replaced and the case repaired. The computer lasts for a long time (I purchased the computer in 2020) and the only reason the case needed to be repaired was due to damage from having to take it to classes on campus. Now that I have an iPad to bring to campus, that is no longer a risk. The average laptop battery apparently lasts anywhere from 2-4 years, so this battery held up despite using this laptop for 8+ hours a day for a wide variety of tasks for 4 years straight. Quality is top-tier and the repairs process is so much simpler than what my friends who have Dell computers get (technicians coming to the house and never fixing the problem in one visit)"
"Yall was easy to order from. Can't wait for it to come in"
"It was great im still waiting on my order to be shipped out but it was processed!!"
"Hard to say how things are going! Ordered the computer and that's as far as anything's progressed in the past week, but I can't really complain after only a week. I like the UI for ordering, so that's nice."
"I love how the live tellers help you if you miss something in your order overall I recommend them cause they will get you right!!"
"I have always built my own PCs. Simpler with some basic knowledge, and cheaper for the most part. Not so true anymore. You get a PC that has good cable management, and has been tested. That by itself is worth a lot. "
"It's perfect for lighter gaming and great for my music production software "
"Good and quick service. Called them a few times and they answered all my questions. Good value laptops, will buy again. "
"Customer service team and sales team were knowledgeable and did not try to upsell me anything I did not need and help me through the process "
"Still waiting for the laptop so far everything is ok."
"The website was easy to use and had all of the valuable information when it comes to custom building. My PC is in the process of being built. I had a question in regards to my SSD and used the chat took and received a very quick and informational response. I look forward to receiving my custom PC. "