"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Great pricing and fast shipping, was keep informed during the entire process."
"The interface is very intuitive and the information given is thorough and acute, very helpful team and out of this world quality! "
"Great advice for build, good company to do business with"
"This is my second purchase in two months. My Wife and I started streaming and needed a good setup. Very impressed with the first Ready to Ship order and how it has performed. We ordered my wife a custom desktop that is close to my ready to ship. Customer service was great when I had a question regarding certain parts or other products. Give them 5 stars as I will be returning to get my kids their next gaming PC."
"Nice computers and laptops and products "
"Every question was answered promptly and the ordering process went smooth as could be! Definitely recommend! "
"Got my first real system from them as well. When the game New World inevitably hit my GPU as it did many others when it launched they were completely understanding in getting me a replacement in a timely matter. Also have had some issues with new Unreal Engine 5 games and they were great at helping me narrow down that my system wasn't the issue just something with the engine in those games. Just ordered a 2nd PC from them, so excited to get it and start gaming on it! "
"Customer Service was great and answered my question as I was about to place my Order. I didn't understand what most of the options were and I gained clarity from customer service who was explaining the options via chat and I was able to make selections according to my need. Thank you for your support"
"I was able to build my own PC with various options "
"It was easy to order the product and it was easy to order anywhere around the world. There are other place like Amazon who does not order and ship the products in South East Asia like the Philippines. The only thing that I am dissapointed about is the shipping fees. I thought it was included with the custom fees."
"Representatives at XoticPC have been very informative and helpful through this process of getting my laptop repaired. I am very happy with the services of this company. Thank you. "
"Except for a few complaints, the service was good."
"It was quite easy to get the battery replaced and the case repaired. The computer lasts for a long time (I purchased the computer in 2020) and the only reason the case needed to be repaired was due to damage from having to take it to classes on campus. Now that I have an iPad to bring to campus, that is no longer a risk. The average laptop battery apparently lasts anywhere from 2-4 years, so this battery held up despite using this laptop for 8+ hours a day for a wide variety of tasks for 4 years straight. Quality is top-tier and the repairs process is so much simpler than what my friends who have Dell computers get (technicians coming to the house and never fixing the problem in one visit)"
"Yall was easy to order from. Can't wait for it to come in"
"It was great im still waiting on my order to be shipped out but it was processed!!"