"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I really appreciate their support they got a great team. And Jordan M helped me with all I needed he deserves a raise or something haha"
"This time it got here fast, (unlike last time) but wasn't packed very well looks like just tossed a shipping label on the product box which got a bit beat up and has no protection for the product. As rough as we know shipping nis these days at least one external box and some packing should have been applied. Its a gift for my husband so I haven't opened it all the way up yet hopefully it works. "
"This was my first pc , I had reached out they directed me to the not most expensive, they recommended me one that would fit me right . Amazing would recommend to anyone "
"This is my second PC built by XoticPC, I was so incredibly impressed by the quality of work with the first one that I needed to come back for a second. They are also incredible at communicating with you during the build/ ship process. 10/10 would recommend! "
"Was looking into getting my first gaming pc, I knew what I wanted and the ready to ship made it seamless and an easy choice. Very excited to get it and try it out!"
"I talked with Jeff on the phone who helped me understand ins and outs of particular motherboards, video cards and memory. I had specific application needs and he understood me enough to give appropriate answers- not to upsell. Thanks so much guys!!!"
"The entire process was very fast and easy to complete everything from choosing custom items such as diffrent thermal paste to increasing the ram of the device. The site explained the limitations of what each laptop's could exceed and provide option at a daur market value!
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"I love the build, and the very exciting style and options - the process was easy and very flexible. "
"Very friendly, and very quick to respond to my questions. Helped me build my first gaming PC and walked me through all of it step by step along with the parts being purchased"
"I bought a mouse pad and notebook cooler and I love the quality of these products. Also the service team was quick and very helpful. Great company!"
"The computer came fast, and built to my specs. They really knocked this one out of the park."
"Opting for a custome built PC from Xotic PC has proven to be the best decision I've made this year. The entire process, from choosing components to making adjustments, was seamless. The staff exhibited exceptional responsiveness and guidance. The XOTIC PC GX13 HYTE Essential Gaming Desktop w/ INTEL Z790 & DDR4 is truly magnificent. Opting for it was an excellent choice for me. Without a doubt, I will order from them again for future upgrades. If you're contemplating a custom gaming PC, trust Xotic PC to guide you through the entire process. Don't hesitate - bring your dream PC to life with confidence.
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"I was a little weary making such a large purchase from a company I was unfamiliar with but I am satisfied so far. There was a little trouble initially with a lost email and the manufacturer discontinuing their product but we were able to get it straightened out quickly. XoticPC made recommendations as to similar systems that I ended up going with. A phone call to them and my new laptop was ordered. The customer service was excellent and the process went quickly after we got everything straightened out. Overall, I am very satisfied with XoticPC and will consider them for future computer needs. "
"This is my first PC, so I have been really nervous about the process. But thus far the whole process has been super easy, and customer service is there to help get the right one for you. I just bought the PC on Tuesday and estimated to arrive tomorrow. So, I'm excited to receive it and fire it up."
"customer service was good, quick responses. Only complaint was i ordered the ready to ship Pc and ended up having to wait two weeks due to being out of stock. Besides that, quality was great and i'm happy with my purchase."