"If I could give one word to describe xoticpc it’d be seamless. The website is easy to maneuver while looking at all the great pcs they have. And ordering it only takes a couple minutes. And might I add that the customer service is top notch also. Definitely will be ordering from there ahain"

"Ordered gaming laptop from xotic, was told it would ship out in standard time, but was then told that the product itself was not even in their ware house and there would be delays after their promised ship time was past due. Terrible advertising on Xoticpc for not giving customers accurate information to the stock and shipping status of product. Thankfully Andrew and Jeff from xotic helped me find and quickly ship another available product "

"it was very easy to find the right laptop for me and configure it to my needs"

"I wasn't exactly sure what laptop to get for gaming in regards to being cost-effective AND not complete overkill price-wise. Their customer service team walked me through the pros and cons of several builds, asked what games I was looking forward to playing the most and what I wanted my graphical fidelity and gameplay experience to be like. I finally decided upon the ASUS ROG Zephyrus M16 with a Nvidia 4080, 13th Gen Intel Core i9-13900H Processor, 32GBs of RAM and 2TB PCIe 4.0 NVMe Solid State Drive. Along with a QHD (2560 x 1600, WQXGA) mini LED display.

Additionally, while they didn't necessarily build this laptop, ASUS did, XoticPC did upgrade the RAM and hard drive for me. I actually know how to do it myself, but it has been a few years and why go through the trouble of research compatible components and taking the slight risk of screwing up, when you can simply pay a modest fee to have these guys do it for you.

Overall I'm extremely happy with my purchase and am looking forward to play Starfield at max settings when it comes out in a few weeks :D"

"I haven't recieved my order yet but I feel very cared about with the emails I recieve. I don't feel like I am only a number but a valued customer. Thank you! "

"Everything was easy to order and shopping was quick. Couldn’t ask for anything better!"

"I thought I was dreaming when I first started the process of getting a laptop fixed. Customer service was amazing. Each time I emailed someone, I got a personal response. There was no distance between me and the support team. They seemed right there with me, way beyond expectations throughout all stages of fixing the laptop and reassuring me that the end result of this experience would be to my satisfaction. I thought this kind of service was gone forever."

"Web page was relatively easy to navigate. Building laptop and purchasing was an easy and quick process. Had a question about order and it was answered same day. "

"The design structure that you guys have set up is easy to follow and can be adjusted as needed. After having some problems with AVA Direct, I logged on to XOTICPC and was able to get almost everything that I needed set and customized for my new laptop. Now I'm just waiting patiently for the shipping notice. Cannot wait for my new customized 16" MSI Sumit Flip 2-in-1."

"Fantastic to find a website with custom built laptops. However, though it might have been from a fault of my own, it didn’t seem obvious in the original order that my items would be shipped separately, and when I received the email my package had arrived, it contained only the accessories, which had me concerned for a bit. Overall great service provided, as it’s difficult to order custom PC’s from other companies, Thanks guys! :)"

"Ordered a whole setup purchase was easy and the price was great!!"

"I have been a big gamer for years, primarily on console. A year ago I found XoticPC and found the opportunity to upgrade from an Alienware gaming laptop that was about 5 years old to a true powerful desktop PC within the means I could afford. I've been happy with the results. Customer support is fantastic and the lifetime upgrade support is even better. Upgrading my CPU and GPU now and can't wait to see where my long relationship with this company goes."

"I just ordered my computer and haven't received it yet, but I got in touch to make it a rush order and that was easy. "

"Process was great. This is my third Sagar laptop from you in 10 years. They are great machines. We bought my son one for college ten years ago and this is the second one I have purchased for work. I love that on the web site I can decide what components are a priority for my budget/use and not have to pay for options that I don't want or need. "

"The experience of going through and being able to select a laptop and add the options that I needed was so simple. Compared to other websites where it is tedious to get to customizations, this couldn't be more straightforward. Not to mention the prices for the laptop were significantly less expensive than going to a retail store or through the manufacturer."