ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.56/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.28/5
Customer service:
4.38/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2023-07-17

Another Buy

"Everything is like when i bought my first pc from them
Support is nice and they try their best to help when needed
Im waitin for my third
Im always return to XoticPC
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-15

New Sager laptop

"I am very pleased so far. Very happy and surprised by the quick turnaround."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-13

XOTICPC customer service has never failed to impress me.

"Jeffrey did a great job of answering all my pre-sale questions. I bough my first MSI laptop from XOTICPC back in 2011 or 2012. Customer service impressed me back then; with my 2023 MSI laptop computer purchase, customer service still impresses me today."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-07-11

my experience

"my experience so far has been fantastic I couldn't find a better price for such a high-end PC I'm really looking forward to when it gets delivered so break it open and have some fun"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-10

YOU GUYS ROCK!!!!

"Variety of options, smooth transaction, excellent customer service support. Enough said"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-10

Ordered a new pc

"The ordering was fast and easy great customer support "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-09

Thankful

"Easy process, so far very satisfied "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-07-08

Smooth transaction

"Happy with the notebook, was a smooth transaction and was assembled and received fairly quickly."


Verified
5/5

2023-07-07

Straight to the pc!!

"Every detail was listed about the Pc. Quick seamless purchase, can’t wait for it to arrive!!!"


Verified
5/5

2023-07-04

Best computer company out there

"This is my 3rd laptop Exotic.
I've never been dissatisfied with anything it's always a great experience
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-03

Awesome

"This is the third PC I’ve ordered from Xotic, never buying from anywhere else"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-03

Simple

"The website was easy to navigate."


Verified
5/5

2023-07-01

Prompt Customer Service and Fast Delivery

"I originally bought a top-of-the-line MSI gaming laptop that was built quickly with my purchased modifications but had issues that could not be resolved initially. Customer service was very quick to help and assist in my return and refund. Although the initial laptop did not workout, I ended up purchasing a different model that was more to my liking. Based on their prompt response and customer service I decided to stick with XOTICPC. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-07-01

So far so good, excited!

"Good, laptop is coming in two days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-30

Can't wait for my laptop to arrive

"So good so far it very nice laptop "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges