"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"My conversation with Eric provided the answers I was seeking to complete my custom configuration. He was very thorough in his responses and went the extra mile by describing his answers in detail so that I could completely understand the difference/quality of various brands/parts which allowed me to make intelligent and logical choices based on my budget. He also provided the confidence I was seeking to hear from a knowledgeable source who represents your company which convinced me to move forward with "pulling the trigger" and completing a purchase from you."
"Smooth description and the sales team handled all my questions perfect"
"I ordered the pc that was ready to ship. I needed for sons birthday. It’s been 6 days and still not shipped. Birthday is today. But all in all customer service was good and I could have done more research myself. I might have put together an even better pc if I knew. I just wanted to get it quick for birthday. But he will love it. And me too! If it’s solid I’ll be along time customer. "
"I love the MSI laptops I have bought from XOTIC PC, but your build and delivery time and how you inform customers needs to improved. I ordered my new MST laptop a week ago and it is still in the order processing stage."
"Financing my new laptop was quick and easy, and although my laptop has not arrived yet, I can be assured the quality will be high due to other reviews I have seen."
"I recently made a purchase of a laptop from this company and I am very pleased with the level of customer service I received. The representatives were responsive and helpful in addressing all my queries and concerns regarding my order. They provided me with regular updates on the status of my order, which was very reassuring.
While I am yet to receive the laptop, I am confident that it will arrive in good condition, based on the company's excellent customer service and attention to detail. I am looking forward to receiving it and am excited to start using it.
Overall, I am impressed with this company's commitment to providing excellent customer service, and I have no doubt that the laptop will meet my expectations. I would definitely recommend this company to anyone in the market for a new laptop."
"This is the second laptop I have purchased from Xotixpc and both times now I have gotten exactly what I ordered at a good price. Definitely recommend them for anyone looking to get a good pc at a reasonable price. "
"So far so good just don’t know about delivery time yet"
"I came across a posting on Facebook about this company and was a little skeptical of ordering from something I found on Facebook. I started working with someone through their chat feature and immediately loved everything. I started building my own pc and by the time I was done, the pricing was fantastic along with having 4 different options to finance it. I am so excited that exoticpc is able to supply me with my first pc in 20 years! If you are skeptical or have question just contact them and they will resolve everything! They are fantastic on chat or over the phone! 10 out of 10. GREAT JOB! "
"Customization was simple and I was able to find exactly what I wanted."
"What a great experience. I was shocked to see how easy and accommodating this was. Super cool"
"I asked many questions on the phone about my needed purchase. The rep took the time and answered all questions !! Made purchasing a breeze !"
"Found the exact computer i want and it was on sale! "
"Thanks! Yal rock! Great Service!!"
"The experience in choosing my next laptop at XoticPC was simple informative & made easy to find what I was looking for & purchase-"