"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The experience in choosing my next laptop at XoticPC was simple informative & made easy to find what I was looking for & purchase-"
"I had been looking for a powerful custom laptop send xoticpc had exactly what I needed. MSI GT77BHK, spec b to the max. Thank you."
"It was great! Super great! Easy to customize. Easy to compare prices to different options. Minimal in your face add-on sales. Customer service for consol gamers that are new to the PC master race who don't quite know what they are doing!"
"It would have been greatly appreciated if I had been told that it would takes weeks to get the power adapter. I would have ordered one somewhere else. When I ordered it there was nothing to say that it was not in stock or was on backorder. When I did not receive it in 1-week, I had to make an inquiry to be notified that it was on backorder. It has now been a month and still no adapter but it seems to be on the way via the slowest possible delivery method available. They sure enough charged the paypal account in a fast and efficient manner, no delays there. Not impressed. Bought a $3k MSI laptop and wanted an oem power adapter for it so I paid the extra money to have the actual MSI adapter but will not make that mistake again"
"Everything was streamlined and easy to understand with concise and condensed information making it thrilling to purchase my first true gaming laptop"
"Between me and my wife this is our third laptop and again the customer service, price, and easy ordering experience were all excellent. We will be back to Xotic for our next laptop."
"The ordering process has been very good. I have not received or used the product so can not comment yet. "
"Love Xotic, my customer rep Emma B was quick and courteous. Love the many payment options as well."
"Love the website it was so easy to configure my system to my liking."
"I've always been happy with the laptops I've received over the years purchasing through Xoticpc. Sometimes they take a bit longer than you'd expect to prepare and ship the laptops but they make it."
"Easy to order, easy to finance within my budget. Can’t wait to receive it."
"So far, I have a great experience with XOTICPC customer service. I am looking forward to received my new gaming laptop!"
"I don't know alot about building a gaming laptop but the system made it easy to pick selections that fit my budget and made it simple to customize my laptop to my demands. "
"Everything was super easy and quick. From choosing my new gaming laptop to choosing one of their many forms of payments. "
"I was planning my purchase for quite some time, I was looking for a machine that will do what I want it to do and for a decent price. XOTIC PC is the best and I am planning my new machine but thing is I only have to upgrade the one I have. XOTIC PC is where I will be upgrading my PC for sure. There has never been an issue with payments I have bought 3 controllers since I bought my PC, No technical issues at all, I didn't have to call for any assistance, since out of the box everything has run smooth. There is nothing negative about this entire transaction and service, you need a new PC or laptop XOTIC has what you need at a decent and fair price for high quality product ? Can't beat XOTIC PC"