"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The customer support was very prompt and knowledgeable on the system requirements I was inquiring about.
The order placement process was smooth and seamless.
Thank You!"
"Very friendly consultants clearly explained the process easy check out and definitely going to us them from now on..have received my laptop yet but pricing is reasonable and freebies that come with are excellent!"
"I had a difficult time finding a customizable gaming laptop with a ten key within my price range. XoticPC fit the bill perfectly and I cant be more excited for it to arrive!!"
"Great prices and options compared to other sites. My first custom built PC!"
"One of the best customer service experience! They were very responsive and helpful! "
"Best i have ever had with a pc company new labtop is for wife for her school "
"This was the 4th laptop I've purchased through XoticPC and the experience, as always, was positive. Always quick to respond and helpful with any technical queries I've had, and the laptops have all been solid. Certainly recommend XoticPC based on my experience with them over the last 7+ years."
"I ordered a laptop for the 1st time with Xotic. Esay to navigate and select options and the prices seem to be correct. Good feedback while waiting for my order."
"The website was pretty straight forward to use.
The laptop customization screen was quite simple, I only ended up opting in for the option to get a screen with the minimal backlight bleed. It was a bit of risk, but I decided to take the chance and try to get a display with minimal backlight bleed anyways.
The product status screen for the order was really helpful, although sometimes the statuses changed within hours instead of 2-5 days that the site specified as a rough estimated time frame for each status.
One thing that I would of hoped that XoticPC did, was to show me what displays were compared to my display to show as proof that my display exhibited the least amount of backlight bleed. Otherwise I just have to take their word for it and trust that they did do the extra service that I requested and paid for. Not too satisfied with how much backlight bleed my display has, but it is what it is. Hopefully there's room for improvement."
"You guys were helpful and respectful I really liked it "
"I purchased a MSI GE 75 Raider laptop recently. The custom build was super easy and efficient. The laptop performs better than expected. I run 3 accounts of my game at the same time with no issues at all. I will definitely buy my next rig from XOTICPC. The only criticism i have is there could be more documentation on the items recieved. I got a locked backpack with no instructions on how to set or change the combination."
"I found what I needed really quickly, and getting what I needed was easier. I never thought I'd get something this powerful with my budget, but the fact is they have finance options that even someone like me can use to get great hardware."
"I have bought a handful of laptops from Xotic over the years and I've always been very happy with the turnaround time and fast shipping, I'm sure this most recent purchase will be the same satisfaction I've come to expect!"
"Everything is easy to pick"
"I haven't received the laptop yet, but I must say that the ordering process was fantastic. The agent I spoke to helped me find a configuration that was perfect for my needs and the site was very easy to use. Looking forward to receiving it."