"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I was able to add the pieces I wanted and change the ones I didn’t and the price is great as well!"
"EASY, PROFESSIONAL Experience"
"The process of putting together a laptop (or a PC) is incredibly simple because not only do you see the prices of different components you can also click the info box that explains what everything is for. There’s essentially a basic intermediate pro and ultimate tier that can be customized and it’s budget friendly. The customer support is a big help too, they’ll explain something if it somehow gets confusing or you have questions. "
"Very happy with the purchase process. Love that I could get a great laptop with some quality improvements done for me by pros."
"Excellent products, excellent customization, excellent staff. Whether its picking their brains about technical specs or shopping, the XOTIC team is on the ball. 2 time buyer - and will be a 3rd.
All the best from Canada
"
"Finding what I wanted was great. Customization to the specs I wanted was amazingly easy. All in all I will definitely use Xotic PC again and I have 4 boys that will all need a system in the next few years. "
"This is my third order from xoticpc. In every case the service and hardware has been excellent. I have no doubt that I'll continue to use them in the future."
"This is very user friendly that I can discover any type of techs that befitted my needs, based on my profession and personal usage. The owner of Xotic has literally email me personally to chat about his product; that right there is perfect example of customer centric and why I am going to keep shopping here! "
"The website chat option was flawless, I was helped in under 2 minutes and they answered everything I needed to know. Can’t wait for my computer to arrive!"
"Great experience answered all questions "
"It was great and love how it easy "
"Got $25 off of my order with a coupon which was pog. Haven’t received my laptop yet but I only ordered it a couple days ago so I’m not worried."
"MSI GF65 Thin the waiting was a little unsettling but at the same time i got what i payed for and it has been excellent and id recommend XOTICPC to anyone in a desire of gaming pcs "
"Totally awesome experience not just from order placement but communication with customer service through email right after the order was placed. Real people, real communication, timely responses. Will be doing business again for sure! "
"I love how I was able to buy a laptop and have it custom tailored to my needs and wants right out of the box. Even if you don't know what you need or want, they will advise and explain what is best. "Expert" "