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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
4/5

2013-08-28

"Can't wait to see the mat.
Thank you
"


Verified
5/5

2013-08-28

"Received our rugs sooner than expected! Very happy--they look great!"


Verified
5/5

2013-08-27

"Great, speedy service! Simple and efficient."


Verified
5/5

2013-08-27

"Very pleased with quality of products"


Verified
5/5

2013-08-27

"Service was easy and quick. The mats (3) arrived quickly. They looked beautiful and were well made. We were very pleased with them. We are return customers and have always had good experiences with XpressMats. "


Verified
5/5

2013-08-27

"The rug is much more than I expected. It is great! The service was prompt and the sales person very helpful when I had questions about the product. Thank you"


Verified
5/5

2013-08-26

"The item was as described and it arrived promptly."


Verified
5/5

2013-08-26

"The process was simple and user friendly. Great product, excellent customer service."


Verified
1/5

2013-08-26

"horrible printing on one of the rugs"


Verified
5/5

2013-08-25

"We were disappointed that no cleaning tips were included."


Verified
4/5

2013-08-23

"It was good, except for the fact I had to make follow up calls on status. When I called I left message &; got no return call. I waited a couple of days & then called back.
But other than that it was good.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-21

"They mats came quickly and were exactly what we wanted. We did have to shave off the bottom of our closet doors though. "


Verified
5/5

2013-08-21

"The website was easy to navigate and the delivery was prompt. I would recommend and use XpressMats.com again."


Verified
5/5

2013-08-20

"Process was seamless. Product looked great!"


Verified
5/5

2013-08-19

"It was our first time ordering from XpressMats.com and we were pleased with the ease of ordering and the quick turn around."