ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
1/5

2013-09-17

"No,
I purchased twoi orders from Xpress matts, both times paid for expideted shipping three day select. took two weeks to ghet first order, after talking with customer servoice, he said I will work on expiditing your second order, and call you first thing the next morning thatwas 5 dayus ago still has not called. I got a email saying it was shipped next day air three days ago, still not matts. LAST TIME I PURCHASE from here, spent almost 1k and just aweful service.
"


Verified
4/5

2013-09-16

"Sam was great to work with. Very patient and explained the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-15

"Great to do business with. The mat was a huge success with the kitchen staff at our church. Will be ordering again soon."


Verified
5/5

2013-09-13

"No issues. Everything was great."


Verified
5/5

2013-09-12

"Looks great and happy to say it does not
creep with the cleated back.
"


Verified
5/5

2013-09-11

"Very quick delivery and the mat completes our lobby! Exactly what we wanted."


Verified
5/5

2013-09-10

"The item was delivered very timely and is exactly as described."


Verified
5/5

2013-09-09

"EVERYTHING CAME THROUGH AS PROMISED AND ON TIME."


Verified
5/5

2013-09-09

"The custom mat we ordered is awesome. The boss loved it so much we ordered another!!"


Verified
5/5

2013-09-09

"Found what I needed and got it in good time."


Verified
4/5

2013-09-08

"One of the two mats ordered was incorrect. After sending them photos of them, I was promised prompt delivery of the correct mat."


Verified
3/5

2013-09-08

"The mats have not been received as of yet. How can I really rate your service until the mats are delivered."


Verified
5/5

2013-09-06

"Fast shipping and great product"


Verified
5/5

2013-09-06

"Mat looks great. XpressMats worked with us throughout the ordering process to ensure we received the highest quality mat. Thanks"


Verified
1/5

2013-09-06

"Worst customer service ever. I ll make sure to spread the word..especially for that person who assisted me"