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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
2/5

2014-12-27

"I ordered my Mat Dec. 5... It was scheduled to ship Dec. 16....never came. I called and was told there was a production problem and it would ship Dec. 26. It is now Dec. 27...have not heard from them yet..... The problem is not the delay, but the lack of communication. :-["

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Likelihood of customers making future purchases
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Verified
1/5

2014-12-27

"I order this Dec. 3 And it's now Dec. 27 and I still don't have the rug."


Verified
3/5

2014-12-27

"The actual delivery date was 3 weeks later than originally stated in the confirmation email. After two weeks of waiting I had to contact customer to find out when my purchase would be delivered. Very poor email communication."


Verified
5/5

2014-12-26

"Easy Order.Fast Delivery. Will order again."


Verified
5/5

2014-12-26

"Easy order, fast FREE shipping and great quality product! In a world where that is rare, we truly appreciate you!"


Verified
3/5

2014-12-26

"The mats were fine but the delivery was too slow"


Verified
5/5

2014-12-24

"I love my new comfort rooster mat! Wipes clean of spills!"


Verified
5/5

2014-12-24

"Very smooth transaction, excellent finished product, even received before estimated date of delivery. Will definitely do business again"


Verified
2/5

2014-12-24

"XpressMats is an oxymoron. They took over two weeks to ship one mat, which is an extremely long time. I was never notified that there was going to be such a long delay or that the item was backordered. Product is great, service was poor and no communication transpired between us that would have indicated such slow service."


Verified
2/5

2014-12-23

"Time from date of order to date of delivery unusually long."


Verified
5/5

2014-12-23

"Any questions I had were quickly and efficiently answered. Waiting on our BIG order to arrive now. Were notified it has been shipped. "


Verified
5/5

2014-12-22

"The mats arrived quickly and look gorgeous! I can't wait to see the surprise on my band member's faces when they get these!"


Verified
5/5

2014-12-22

"Ordered my mats and they were delivered on time. So I am very happy with the service. When I did have a question and I called customer service was very helpful and easy to deal with. Thank you for your service and Merry Christmas."


Verified
5/5

2014-12-21

"mats were exactly as pictured and described on website, affordable and delivered timely"


Verified
1/5

2014-12-19

"I ordered a mat without holes. It came with holes. The size was bigger than I ordered and doesn't fit in the space I had planned for it."