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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-01-07

"Shipped quickly. Delivered without problems. Quality as anticipated"


Verified
1/5

2015-01-07

"Ordering experience was fine but I still haven't received the order."


Verified
3/5

2015-01-06

"I ordered on the 16th of Dec but as yet don't have firm date for shipping. Tentatively it's the 8th of January. I'd love to comment but I don't have my rugs yet. (:"


Verified
5/5

2015-01-06

"excellent clarity in mat design and prompt fulfillment of order-came in time for Christmas!! Very pleased with service, thanks so much!!"


Verified
5/5

2015-01-05

"Came on time, looks great"


Verified
5/5

2015-01-05

"Order was fulfilled quickly and custom image looked better than the original artwork I provided. Outstanding product and service!"


Verified
5/5

2015-01-05

"We were pleased with the expeditious delivery time."


Verified
5/5

2015-01-04

"Rug is just what we expected. Took a little longer than I thought to arrive but it was ordered right around the holidays so that was understandable. Very happy with the purchase"


Verified
5/5

2015-01-04

"It was exactly what I had hoped - my daughter loves it! A little confusing on communications when I received an email saying it was on it's way, when i had received it before Christmas. Other than that, a great experience.
"


Verified
2/5

2015-01-04

"I still have not received my order!!"


Verified
2/5

2015-01-03

"Still have not received. Over two weeks after the projected delivery date. I will never order from this company or sister companies again. I will also shared experience with everyone I know. "


Verified
1/5

2015-01-02

"poor follow through. I gave the rep a deadline and he could not deliver. By the time the proof was what I wanted the rep could not deliver in time for the holiday party I needed it for. "


Verified
5/5

2015-01-01

"Very nice mat, should last a long time."


Verified
1/5

2015-01-01

"I placed my order on Dec. 11 with an estimated ship date of Dec. 16 and an estimated arrival date between Dec. 22 & Dec. 24. It also stated arrival by Christmas. On Dec 19 I realized I had not heard anything about my order shipping so I called to inquire about the status. I was told there was an estimated ship date of Dec. 29. I was told "well, with the Christmas rush there is a delay." I would never have placed the order if it was not possible to receive it by Christmas since this was a gift for my daughter-in-law. It's not fair to state online that there is arrival by Christmas if that's not possible. I did cancel my order. "


Verified
2/5

2015-01-01

"I am still waiting for delivery as of Dec 31, 2014.
I wasn't notified of a shipment date until Dec 29, 2014
and indicated delivery would be Jan 7, 2015.
I guess I will have to wait and see if it will be delivered.

Rhonda Goshorn
"