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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2014-12-18

"Received the product quickly and it great quality! "


Verified
5/5

2014-12-17

"I was very impressed with the service I received online! One of the service representatives quickly emailed me to inform me that I would have to change up my design a little that I sent them due to wanting a Waterhog mat. We agreed on a design that would work and he emailed me a picture of what it would look like. I received the delivery very quickly. The quality of the mat is excellent! I would recommend xpressmats to everyone! Thank you!"


Verified
5/5

2014-12-16

"Came as predicted...it's gonna start raining again so it's good.
I think I would have gotten the next size larger ...next time.
"


Verified
2/5

2014-12-16

"Ordered two mats, one was delivered timely, one is still on back order... I had to call to find out about the backorder status. This should have been communicated from xpress mats to me."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-16

"Nice mats..and I resent having to comment when I already gave you 5 stars."


Verified
2/5

2014-12-16

"Took longer to receive than promised and the mat does not have a consistent texture across the whole mat with a distinct dividing line artifact from the manufacturing process. Pretty amateur looking considering the price. "


Verified
5/5

2014-12-15

"Rug is beautiful, totally satisfied, will buy another from them!"


Verified
5/5

2014-12-15

"Delivered when promised, good initial quality, comfortable to stand on."


Verified
4/5

2014-12-15

"Paid for 2 day shipping and it took over 2 weeks to get."


Verified
4/5

2014-12-14

"Slow delivery. Nice profuct"


Verified
1/5

2014-12-14

"PACKAGE WAS NOT DELIVERED BETWEEN THE DATES I WAS TOLD .IT TOOK TOO LONG TO ARRIVE."


Verified
5/5

2014-12-14

"Great product and prompt delivery."


Verified
5/5

2014-12-14

"Excellent service and fast. "


Verified
4/5

2014-12-14

"It took a long time to receive the order. Once I called to find out what the delay was I was told they were behind schedule with their orders. My order proceeded quickly after I made the call.

The mat is terrific. I expected speedier delivery than received.
"


Verified
2/5

2014-12-12

"At this point my dissatisfaction lies in the fact that our order ship date has been delayed twice. We recently installed new flooring in our school and we do not have the mats to clean feet on. Ask me again when they finally do arrive."