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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-01-01

"My mats were ready to be shipped over the holidays when I was not home to receive them; I did an online chat and the wonderful representative delayed shipping so the mats would not be left without my being home"


Verified
5/5

2014-12-31

"timely shipping and great product"


Verified
5/5

2014-12-31

"Worked with me on setting up logo. Very quick to process and ship. Will definitely purchase from again in the future. Prices were very good also."


Verified
2/5

2014-12-31

"this order was placed on the 9th of December,the order confirmation said they would be delivered between the 22nd and 28th.i still have not received them"


Verified
4/5

2014-12-31

"The shipment was late. Therefore my son and daughter-in-law had already come and gone. It was one of their Christmas presents. However, your company employee who handled my call was able to intercept the shipment to my house and send it to them in VT. He was very helpful in solving the problem."


Verified
5/5

2014-12-30

"Didn't receive until 12/29, however they were for me and I didn't mind waiting. This may be the normal wait period for these mats. I'm satisfied and they are good mats. Would recommend to anyone."


Verified
5/5

2014-12-30

"Came as promised and exactly as described. Wish the matts could have been a bit thicker though. "


Verified
2/5

2014-12-30

"I placed my order on 8 Dec but it wasn't until I inquired about its whereabouts on Dec 22nd that it was shipped. It is still not here but is expected today via UPS"


Verified
1/5

2014-12-30

"Never received my item but was charged and cannot reach anyone for a refund. Never again!!!"


Verified
5/5

2014-12-29

"Exactly what I ordered and shipped on time."


Verified
5/5

2014-12-29

"quick and easy to work with"


Verified
5/5

2014-12-29

"The mat was delivered on time and was better than expected."


Verified
5/5

2014-12-29

"Well done XpressMats. The Mat looks great and greets or customer with a colorful logo.- Bill Woods CEO Triple Crown BIngo"


Verified
2/5

2014-12-28

"It took forever to get them one finally came Christmas eve and we have not received the other maybe Monday "


Verified
2/5

2014-12-27

"I ordered three custom welcome mats for our family Christmas. None of them were shipped on the date they said they would be so we were unable to gift them. The customer service agent was very nice though! He apologized for the delay in shipping, canceled two of our mats (we had purchased different gifts by this time) & offered to pay for shipping to get the other mat to the person it was going to. However, once the one mat arrived, it did not have the personalization on it that I'd ordered. It was blank where the name was supposed to be printed so they ended up refunding me my full amount & shipping since I did not get any of the three mats I ordered on time or printed correctly. I was disappointed in the process but glad that the company made it right by refunding me. "