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Product & services pricing
3.69/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.97/5
Customer service:
3.88/5
Return/Replacement policy:
3.31/5

Verified
5/5

2023-10-12

Best Website

"We have really enjoyed the interactive website for all our Jeep needs and wants! Huge selection and easy to see parts displayed on vehicle!"

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Verified
1/5

2023-10-12

hard returns

"When i ordered a bug shield and window deflectors I did not now this was going to be such an un pleasent journey. First it was my fault for ordering the wrong bug shield but then the trouble started.One person said no problem we will give you the RMA number and areturn label . I waited and waited with no action . called back and the next person said they needed 2 pictures of the box and bug shield.Company policy can not get by it . Ok did that, during this time i received e mails from them asking for other things . Finally shipped the box were it was tracked to PA. wher they are located . Box got stuck in PA. at fedex facility. Called the fed ex facility they did not no if it was delevered or not. 2 weks later i checked my credit card account and the money was finally put back in for the window shields also whitch they never had in stock. This ain't no amazon return. Be sure you no EXACTLY what you want if ordering from this company."

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Verified
5/5

2023-10-11

Awesome looking

"Fast shipping and delivery, have not had time to get these on my god daughters 2018 Taco yet but hopefully will have time this weekend, she wants to wash her Taco first. "

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Verified
5/5

2023-10-11

Great Experience

"Always a great experience, with the Service and Products!!! "

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Verified
3/5

2023-10-08

Said part would fit surprise it didnt

"Ordered a third brake extender said 07-18 wrangler got in the mail had to cut half away to fit 08 wrangler also bolts that came were 1" to short even though said would fit factory tire mount"


Verified
5/5

2023-10-10

Friendly customer service

"I called to make sure everything would be in the package, and I spoke with a very friendly customer service rep who took care of my need right away. Even confirmed the piece would fit my vehicle. Will be purchasing from here again!"

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Verified
4/5

2023-10-10

Running boards

"When the running boards came in I was missing a bracket. The lady who took my call wasn’t very concerned and not very good at making me feel better about it. She stated it will take awhile for them to get them to you and wasn’t concerned I needed it asap due to my disability and traveling. BUT thanks to the company I received them in a timely manner. Love the running boards and are exactly what I needed. I would give them a chance again. "

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Verified
5/5

2023-10-09

Great price and not too difficult to install

"Nothing much more to add than the title already states. I installed them in about an hour and they work great."

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Verified
5/5

2023-10-09

Excellent customer service

"I had searched around fir prices for the rough country 70068 light bar kit fir my 2023 Jeep Gladiator Rubicon. Getting the military discount was easy once I was on the phone with sales. At this point 2-3 days shiping looks good to me. The same time as other online vendors. "

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Verified
5/5

2023-10-09

Quick and Easy...smiles

"it was quick and easy...no complaints...smiles"

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Verified
2/5

2023-10-08

No expert advice here

"So Extreme Terrain tells you that to install the bull bar I purchased will require disabling the electric air dam on my 2023 Toyota Tundra. What they fail to tell you is that you will have to purchase a $180 module from CBI in order to do this? I contacted the Extreme Terrain "expert" for possible other solutions. He didn't know about the module and was not a Toyota expert like they claim. I could tell all he was doing was cruising the internet looking for solutions like I had already done. I asked if I could return my bullbar but because I purchased an open box item I wad told I would have to pay for return shipping and would only get store credit. I don't have any need for any other products so I am stuck with trying to sell this on my own or purchase the expensive module. Hey Extreme Terrain if you are going to disclose up front work around to install a product then maybe you should be more thorough in doing all the research and disclosing everything. Bad experience horrible customer service. I won't be purchasing anything from you again. "

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Verified
5/5

2023-10-08

FEDEX

"I’ve enjoyed ordering from extreme terrain and still do presently. FEDEX, However held on to the package in the neighboring city to me for 24 plus hours and delayed the shipping basically two days past the expected delivery and I paid for it to arrive sooner. The weather was great so they were either behind or improperly functioning. If I had known that I would have saved money and requested normal mail. I realize this is a FEDEX issue not an issue from the seller. The product was great in appearance, functionality, and I will order again. Thank you Extreme Terrain. "

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Verified
5/5

2023-10-08

Perfect 1st mod

"Got this for my mother, as she's a wee bit short lol. Website was easy to navigate and the price was right compared to other sites so I pulled the trigger. Shipping was super fast (3-4 days), will definitely order from Extreme Terrain again."

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Verified
3/5

2023-10-08

Size was correct for what i ordered, however the color was not

"Ordered a bed mat for my dads new Tacoma; was supposed to be same color as his paint. What he got was a black mat (it was sized correctly) but not the color matched as mat I thought it was."

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Verified
2/5

2023-10-07

Product arrived damaged TWICE.

"I ordered a red powder coated diff cover and it arrived with chipping all over the place. I sent it back for a replacement and it also arrived with damage to the finish. Its not as bad as the first one so I guess I'll keep it. I guess when I spend my hard earned money on a new product I expect it to arrive looking new."