"I've ordered a few times and quite a few products. The products and service has always been top notch. Very satisfied and highly recommend Extreme Terrain!"
"Ordered a bumper on 09/29/2023 that was scheduled to arrive by 10/04/2023. On 10/04/2023 the order status was that it had not shipped yet, so I sent a follow-up text. Had to follow-up with a phone call, could not get an explanation of why the part had not shipped yet. The original sales person that assisted me with the order quit responding to my texts to look into the issue. Took two more follow-up calls before I was able to get someone to research the shipping issue and then on 10/12/2023 received an email that the order was cancelled, but gave no explanation why. Had to call again to find out that they could not get the bumper. If I had not taken the time to follow-up 6 different times (texts and phone calls) who knows how long it would of taken for them to determine that I would not get the bumper. I get that things happen, but all it takes is communication with the customer to explain the situation-There would of been zero communication if I had not taken the time to follow-up 6 times."
"I just got a jeep wrangler and this is my first time for purchasing products for my jeep. Extremeterrain has very good products and very good prices and they were very efficient at getting the products out quickly to me. They were also very well packaged, and I am extremely pleased. Hopefully, in the future, I will be ordering more products from extremeterrain. Thank you very much. Great job.!"
"All parts came on time. It was very good product. The jeep rides better than it did when new. About 6 hous to install great instructions. "
"CALLED JUST TO MAKE SURE OF FIT, FRIENDLY TECH, NO PROBLEMS. WAITING ON MY TIRES AND WHEELS, SHOULD BE HERE BY THE END OF THE WEEK. WILL DO THE FRONT SPACERS AT THE SAME TIME. SHOULD LOOK GREAT."
"Easy to check out. Fast delivery and everything was in good condition. "
"Having seat covers that can handle 2 pits. And the customer service found the perfect seat covers. It was worth it!!"
"Hat to alter assembly support a bit. rubber hose section barely fit."
"Mirror box was open on all three sides and missing the mounting kit. "
"I paid for two day shipping and it took 8 days to get to me. The tracker did not move until I contacted someone about it, then miraculously it started moving. Instead of refunding my money for shipping they gave me a $10 voucher that expires like I am gonna rush to order something else after this. "
"I chatted with someone named Natan and he was the most help I had in 3 weeks of trying to find parts for my jeep. He was awesome. I ordered the parts he suggested and took them to my mechanic and they fir great. Good Job Natan. Thanks so much for your help. I am rolling again. "
"We have really enjoyed the interactive website for all our Jeep needs and wants! Huge selection and easy to see parts displayed on vehicle!"
"When i ordered a bug shield and window deflectors I did not now this was going to be such an un pleasent journey. First it was my fault for ordering the wrong bug shield but then the trouble started.One person said no problem we will give you the RMA number and areturn label . I waited and waited with no action . called back and the next person said they needed 2 pictures of the box and bug shield.Company policy can not get by it . Ok did that, during this time i received e mails from them asking for other things . Finally shipped the box were it was tracked to PA. wher they are located . Box got stuck in PA. at fedex facility. Called the fed ex facility they did not no if it was delevered or not. 2 weks later i checked my credit card account and the money was finally put back in for the window shields also whitch they never had in stock. This ain't no amazon return. Be sure you no EXACTLY what you want if ordering from this company."
"Fast shipping and delivery, have not had time to get these on my god daughters 2018 Taco yet but hopefully will have time this weekend, she wants to wash her Taco first. "
"Always a great experience, with the Service and Products!!! "