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Verified
5/5

2005-02-16

"Update!!!

Had another question for tech support, so I called them, they answered the phone before it rang on my end!!! Anyway, it wasn't the computer, it was another device I had hooked up to it... so, my stance hasn't changed. Anyone need a notebook, check them out.

First comment:

I don't just drop a load of cash on anyone... after doing some research, and calling (and actually talking to one of the owners of the company... who by the way speaks English as a native language), I placed an order for a ProStar 9096 Raptor series that was loaded with everything I wanted. I do a lot of traveling for business and stay places for extended periods of time... hence, I have no desktop computer, my laptop is it. I want it to do everything very well... and it hasn't let me down!!!!!!!!!!!

This thing rocks.

I can run both of my flight simulators flawlessly, I'm not much of a first person shooter, but I'm sure they'd run great too...

Anyway, the company was great to deal with. I emailed them a couple of times with questions before my computer showed up, and they got me an accurate email answer back within a day (at the most, an hour with two of the questions).

So, my Dad needs a new laptop, he's a mechanical engineer who runs CAD programs and travels from appointment to appointment... who do you think I'm recommending??? That's right, Xtremenotebooks.com. Wouldn't tell my Dad to order from them if I didn't believe in them.... so, go pay too much somewhere else for last years technology, or give these guys a call... you won't be disappointed.
"

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Delivering products on-time
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Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
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N/A
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Verified
5/5

2005-02-16

"This merchant was extremely knowledgeable, helpful and a pleasurew to deal with. They helped me configure my tablet PC for home and business use to maximize the value of my investment. The computer arrived before its scheduled arrival date and has exceeded my expectations. Would highly recommend this merchant"

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Verified
5/5

2005-02-13

"Very pleased with my ProStar 9096 Accelerator
with 17" WSXGA+ (1680 x 1050) Glass Wide Viewing Angle LCD Display, ATI Mobility™ Radeon® X800 16X AGP 3D with 256MB DDR3 VideoRAM, 3.8GHz Intel® Pentium® 4E HT Enabled Processor - 800MHz FSB and 2048MB 533MHz DDR2 RAM (4 DIMMS)

Will post an update in a few months. This machine was a few hundred dollars cheaper than any other I could find with similiar components.

21 May 2005: No issues with the machine and enjoying gaming on it. Heat is not a problem and I'm enjoying playing Doom 3 on it.
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-02-11

"My experiance with this company has been been Xtremely great! They were able to work with me and get a minor OEM mistake resolved very quickly. The oem, Seneca, was also very helpful. The laptop, a Raptor 64 was exactly what i expected, a high performance desk top replacement that can handle the latest games flawlessly and is ready for the 64bit OS' that will be coming out later this year. The Upgradebale options are also very well priced.

In the fall my sister will be needing a laptop for college, and you can guess who i'll recomend that she get it through!
"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-11

"A great way to buy a very powerful laptop for a great price. Their web-site is straight forward and easy to determine which laptop is best. They were very helpful and the transaction went smoothly. Also shipped the laptop in a timely manner which was important since I left for Italy a day later."

Detailed Review Benchmark + -
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Pricing of products and services
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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-02-01

"Xtremenotebooks.com is one of the straightest-shooting businesses I've ever dealt with. Despite massive shipping delays, (not their fault) they kept the lines of communication open and generally took care of the transaction.

I came to them after waiting a week for an order confirmation call from another merchant, and they were on the phone within 3 hours of my posting my order. They're awesome, and I can't wait to get my laptop. Thanks to the guys at xtremenotebooks for a great purchase.
"

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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free

5/5

2005-01-13

"I love this company and would recommend it to anyone purchasing a laptop. I had a memory card go bad and they were EXCELLENT in getting me a replacement ASAP."

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Verified
5/5

2005-01-05

"I love my new notebook (Prostar 4034)...being a poor college student who was forced into purchasing a machine capable of running graphics-heavy applications, I was really pleased with the price & specs of this computer, and the guys at Xtremenotebooks were super helpful...the service is unbeatable and the products are not only impressive computers but a great value...I would definitely recommend them to all."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Overall web site
Web site being easy to use
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Verified
5/5

2004-12-17

"This is a great company! Products are awesome and tech/customer support is out of this world. I have had my laptop from Xtreme Notebooks for about a week and I could not be happier! I had some basic questions about the features and capabilities of the machine after receiving and setting up the computer. The answers to my questions arrived via E-mail in a matter of a few minutes to a few hours. Well above and beyond. They suggested utilities and techniques for getting the max from my purchase. This laptop is extremely well made and fast. A great purchase and a great experience dealing with the company. HIGHLY RECOMMEND WITHOUT ANY RESERVATIONS!!!!! Thanks to the folks at XtremeNotebooks.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-14

"Great company. Thanks guys! The customer service is great and my email questions were responded to quickly. Good prices and solid systems! I would and will recommend xtremenotebooks to anyone looking for a better-than-average laptop.

~Adam
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
N/A
Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-01

"Some of the most kind and considerate people handling my order that I have experienced in this market. I was given advice not based on sales but on personal experience and honesty.

If you are looking for a staff and business owners that holds your satisfaction in high regard, bundled with great prices and hardware you must check into purchasing from this company!!!!

Thanks all at Extremenotebooks.com!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-11-30

"Very happy with my purchase and the quality of the sales team & tech support. The one problem I had (1st system failed due to poor UPS shipping) was quickly and easily replaced. The system out-performs my needed specs and the cost-to-benefit ratio is great! Well done Xtreme and Prostar."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-29

"XTREME NOTEBOOKS has been Xtremely helpful in my purchase of my new Motion Tablet PC."

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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-11-26

"I highly recommend Xtreme Notebooks after the great experience I had. After many hours of frustration, I finally contacted Steven who immediately put me at ease. My situation was one of urgency as I was working against a tight deadline to receive new equipment before an out-of-state presentation had to be made. Steven located a computer based on the exact specs that I needed and shipped it out immediately. The entire process was extremely positive!"

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Is easy to do business with
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Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-11-22

"Sales team very good - Use & know product; good order tracking & communication: talked me out of some items I do not need.

Great shipping - I ordered system late afternoon: optical drive arrived next day (Veterans Day) and rest of system following day, as promised.

Everything arrived intact and as described.

Lowest pricing I could find for Motion M1400 configuration I sought.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site