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Verified
5/5

2004-06-25

"Xtreme has a very knowledgable and friendly staff. I ordered a Motion 1400 through them. I wish things could have progressed more quickly and expediently (just over 4 weeks), but this was quite out of Xtreme's hands, and they did their best to keep me informed during the wait. I have yet to call them for support on the product. I envision them being similarly helpful, but so far this machine hasn't broken.

In any case, I will go back to them when I get the next Motion. BTW, they also provided the best prices I could find. So that says a lot.
"

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Verified
5/5

2004-06-15

"My church has now bought two of the Prostar 8794 laptops! They are both great machines, one is used for video editing and graphics applications, and the other is for music applications. Customer service was awesome, and I myself could possibly buy one of these in the future!!!"

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Variety of brands and products offered
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Delivering products damage free
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Verified
5/5

2004-06-11

"I found this company extremely friendly and easy to communicate with. My laptop was backordered and they kept me informed about arrival dates in the factory and shipping dates. Once shipped, there was a glitch in scanning for Fed Ex shipping and they contacted the shipper to confirm the order. They remained in constant email contact to assure that my computer arrived."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-08

"ProStar 8794... Great product!!! After setting up the operating system and installing the drivers, I benchmarked my system using multiple utilities. The scores I received were better than I expected. Excellent machine for the money! If I were to say I received great service from Xtreme Notebooks, I would not be giving them the credit they deserve. I see myself doing business with them again in the future! In summary... Great company, quality products!!! "

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Verified
5/5

2004-05-10

"I purchased a Prostar 8814 to use as a portable video editor. I use Premiere Pro to create everthing from short 5 minute Avi's for church to full two hour movies of special events. The notebook has performed up to expectations actually just like my full size desktop editor. The salesperson at xtremenotebooks provided me with excellent advice that helped me make ordering decisions that would give me the computer I needed for the job. They were excellent to work with and very knowledgable about their products. I would not hesitate to purchase from them again. "

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Speed of web site
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Verified
5/5

2004-04-29

"First of all the type of custom laptops that XtremeNotebooks sell are the most powerful laptops I've ever seen. XtremeNotebooks had the best prices that I was able to find in my week long research. They were very helpful. Built my machine faster then I expected and shipped a day earlier so I received it 5min after them email qith tracking info came! You should have seen the look on my face.

The notebook is awesome! No dead pixels on the screen. It was configured accurately to my specifications. All software/accessories were included.

I will deffinitely do business with them again!

If you order from them, better call them up on their 800 number. They'll give you good advice! They can do some things that are not (yet) available on the website.

I'm extremely pleased.

P.S. If you don't like crowds, don't buy from them. Everywhere I go, my new 17" notebook attracts a crowd instantly!
"

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Verified
5/5

2004-04-23

"Communication with the sales department was very good. Product better then I expected upon arrival. Easy setup right out of the box. Nice looking, light weight, Mouse Pad works better them most. Surprisingly customer service follow up after sale.

I highly recommend Xtremnotebook Computers.

Felix Foggia
Systems Design Technology
"

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Overall quality of the company
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
Web site being easy to use
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Verified
5/5

2004-04-21

"Xtreme Notebooks, Inc and there staff have been a pleasure to work with. Had only a small problem with some accessories they were very quick to remedy the problem. I am a very satisfied with them and would recommend them to everyone purchasing a laptop computer."

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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-04-21

"We just love our thin (2)lb. laptop computer. We highly recommend Xtremenotebooks. They deliver! "

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5/5

2004-04-16

"I have purchased my laptop Prostar 8814 from Xtremenotebook. Best price on my comparition list. Transaction went smoothly. Sale Rep, Steve and Dave are very helpfull on a few accessories of this laptop. I will revisit Xtremenotebook for my future need."

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Verified
4/5

2004-04-15

"I just learned a few minutes ago that the laptop shipped yesterday at four. I now feel a bit apologetic about leaving the scathing post below. They may have tried to call and could not get through. I can overlook the not calling bit, since the check is really in the mail this time. The delay may not have even been their fault. I read another post that indicated there was some problems with their partner ProStar. However, I do not know this to be fact, since they never bothered to tell me exactly what was going on. In my opinion, since they do sell a lot of high end products. They should realize that their customers are not the average user and treat them accordingly. In the end I am no longer angry at the delay. I am angry that they didn't pry more information out of their partner and keep me informed. A little status update like "they're burning it in now" would have gone a long way with me. If I had been better informed I never would have left the previous post.

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I was in the looking for a new laptop and found, what seemed to be, a great deal at Xtremenotebooks. As always, I checked reseller ratings as was quite pleased to see they had a really high score. At this point however, I do not believe they deserve that rating or anything close to it. Let me explain; I ordered my laptop on March 29. While I was on the phone with them, they charged the creit card (which is odd, normally most resellers don't charge until the product ships), then said it would take seven to ten business days to build and ship. It is now at fifteen business days. The order status says "shipping soon" it has said this for the last two days. I have called on numerous occasions, "the check is in the mail" is all the response I get. I am further annoyed by the fact that I called this afternoon, they said they would check into it and call me back, they never called me. As I have many other systems, I do not "need" this one. I am more annoyed about the run around and the apparently unrealistic expectations regarding their manufacturing process. I have never purchased a pre-built system before, after this I will never do so again.
"

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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
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Being easy to reach
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Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-04-09

"This was our second time ordering from Extremenotebooks and again proved to be sucessful. Everyone contacted at Extreme was completely knowlegable with thier product line and more than willing to custom fit our computer needs. We are completely satisfied by thier professionalism and attention to detail and would recommend them to anyone wishing to purchase quality products"

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Verified
5/5

2004-04-03

"I bought an Alienware Area-51 clone (ProStar 5600D) in Dec '02. It has been the fastest computer I have ever been on, and definitely the best gaming notebook ever made at it's time. Better yet, my friend bought the same laptop, but he didn't want to spend the extra money to get the UXGA 1600 x 1200 resolution TFT screen. When we got the laptops, both of them had the UXGA screen - a free upgrade from ExtremeNotebooks.com! In March '04, my power cord got a short in it and was no longer useable. I called up ExtremeNotebooks.com because I bought a three year extended warranty on my laptop. They ordered a new power cord and had it to my house via UPS 3-Day Select -- and all that with no money out of my pocket. I give these guys at ExtremeNotebooks.com 5 stars!

-Jeff
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-31

"I had a very smooth transaction with
Xtremenotebooks. I ordered a ProStar
4774 with 3.2GHz CPU and 1GB Ram..
DVD burner.. 17" WXGA and more!

The notebook is awesome. The people are
awesome; Restores one's faith in the
21st century business mindset.

I would highly recommend this company
and product to anyone looking for a
notebook.

The overall experience was very positive!

Thomas Harberts
Florence, AZ
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Web site being easy to use
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Verified
5/5

2004-03-26

"I purchased a Raptor 64 from Xtremenotebooks.com, and as a first time Notebook buyer I am quite glad I chose this company. What I got was much more than I'd expected, and I was expecting a lot! This is a very fast, high power machine, with an extra long battery life, and very sharp screen, and thiers is a very friendly staff, as well.

I would recommend this company to anyone looking for a high quality product at a very resonable price.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use