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Product & services pricing
4.25/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.50/5
Customer service:
5.00/5
Return/Replacement policy:
4.59/5

5/5

2020-07-23

A very good online store

"I have buy a lot of k-pop albums and every time I was happy with the time of delevery and the money that I have spent.
It's a good place were to buy many things
"

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5/5

2020-07-19

Back after a couple of years not ordering

"Quite an interesting return to this webshop, but it’s the place to be if you want the original cut of the grandmaster’. I’m happy to report free shipping is still available although the rules are different from my last order several years back when I compadre the order total from my earlier purchases. I also ran into a small problem getting my new creditcard to be selected as payment method during checkout. After a few emails to and fro it was finally solved and I could place my order. All in all still a good site to shop and buy at. I can’t wait for my order to arrive."

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4/5

2020-07-06

Great Merchandise Difficult Payment Interface

"You can get awesome Asian movies and music here that are just not available from US providers.

I am generally delighted with my YesAsia purchases.

But the website does NOT let you change your credit card.

And the Paypal interface is very rocky. It took me fifteen minutes to find the keystrokes that would let me pay for my order.

On Amazon, payment is fast simple and easy.

But I think the sale went through so lets hope for the best.
"

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4/5

2020-06-30

really good

"always have gotten my order does come a little bashed up but the product hasn't been really damaged yet the free shipping over a certain amount is nice. "

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4/5

2020-06-02

Satisfied

"I ordered multiple times already and I was always happy with the service! The communication works well when the is problems, although it takes some time. The prices are good compared to other sites! Reliable and a good selection of goods as well! Sometimes the navigation on the site can be a bit difficult, but you get used to it!"

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5/5

2020-05-27

Was recommended. #1 online asian store.

"I've bought way too many albums from Yesasia and will continue to spend a lot of money here to support my artists."

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1/5

2020-05-20

Out of stock

"I purchased an item that was avaliable. But after a while, I recieved a Message telling me that the item is sold out and that they cant get it from the supplier (a third party)
If you depend of other parties, you should be checking the item all the time.
I got a refund, but it was a bad experience.
Dont offer something if you dont have it
"

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1/5

2020-05-08

They sell products that they don't even have!

"I pre-ordered a vinyl from this store last month and they never shipped me, and now everywhere is sold out and they are telling me that they cannot get it from the supplier (third party) and have to cancel my order. What a joke and I should have never trusted this company at all.
"

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5/5

2020-05-06

Great for just about anything!

"Yes Asia is always my "go to" place for anything I find obscure and hard to get, especially qigong dvds! I never have a problem with finding what I want and it always arrives fast!"

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3/5

2020-05-03

Very difficult to navigate and find products. Counter intuitive ecommerce

"I can suggest you some very good ecommerce solutions that could boost your sales 30-50% compared to what you have today. Is extremely difficult to navigate, find products, find gadgets. The spring sales section was empty. No recommendation engine...

Apart from that: looking forward to receive everything :)
"

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5/5

2020-04-29

YesAsia is fantastic!

"The prices are pretty cheap and you can get free shipping if you purchase enough, so it's really worth it! Shipping time wise, they take about a month and a half? Not too bad. I received all my items in good shape too! No damages!
Customer service is great! It takes about 1-2 days for them to respond, most likely due to the amount of people asking for support, but when they do, they are quite helpful!
After finding YesAsia, I haven't bought K-Pop albums anywhere else! The catch is that if you want albums with posters, the posters only come in-tube, so it'll cost $8 extra. Another catch is that if you want the preorder benefits from JYP albums, it will cost extra as well.
"

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4/5

2020-04-24

Very good

"It was very good I had an easy time finding what I wanted also pricing was cheap compared to other websites and so was shipping"

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5/5

2020-04-22

Excellent !!!

"Excellent purchasing experience to me.
No one problem until now.
Thank you for your good service.
Ellebi5419
"

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5/5

2020-04-22

Would Def Recommend!

"I have only from YA a few times now, but the times I did, they were good prices, quick shipping, and the items came undamaged. Def my go to place for kpop items I can't find anywhere else."

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5/5

2020-04-18

Very reliable!

"I have been using this website for years, this is very reliable! Go Taiwan! "

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