"Very good customer service. My guitar came two weeks ago and was well packaged. It looked just like the pictures that I saw online. It is a beautiful instrument and came with a better fret job from the factory than any guitar that I have owned(and I have owned a lot in 20 years of playing). Very smooth neck and quality wise just as good as any of the Martin or Taylor's that I have owned. The neck shape is much like the old Tacoma acoustic that I used to own. The Aura pickup is amazing and I love the way it sounds plugged in. I was disappointed when I first got it out of the case because it didn't have much volume unplugged but after playing a while I changed the strings and it really came alive. It has continued to get louder and better sounding as I have played it more and I look forward to seeing how it sounds in a few more months. I would rate it a solid 9 out of a possible 10 and if I ever buy another acoustic guitar would consider zager again. Dennis Zager was very prompt to answer any questions and was always fast to reply to my emails with answers to my questions.
Paul"
"I was a believer when I saw their ads. Loved the look. Reminded me of the Martin 00016 I once owned and loved and been missing. This guitar is all I thought it would be and a big step up. The feel; the play and the sound; nothing but nothing but great. Love my Zager. Yessa"
"Hello Dennis and Denny
I received my ZAD80CE OM Aura today. I must say this is a beautiful guitar. I'm still in the very early stages of learning to play, so I can't comment yet on playability, but hopefully my learning will progress faster now. What I do know already is the sound is incredible. I'll let my instructor give it a try next lesson to see what he thinks. I don't see a single flaw in it so it will not be going back.
Thanks so much,
Mike F.
Carlsbad NM (and Nova Scotia Canada)"
"First impression- The case it comes in is super nice and I am very pleased. I opened the case and carefully inspected the guitar- flawless. I then tuned it up and began to play. The built in Fishman electronics are great. The sound coming out of it was amazing! I played a few songs and my wife looked at me from the other room and said "WOW". I felt the same way. The customer service is top notch as well. I emailed Zager a few times and had a response in no time."
"5 + Stars to the Zager Guitar Company. All my questions were promptly and clearly answered before, during, and after the purchasing process. Right from the start I was made to feel like I was a valued customer. I've had some fine guitars over the years, my last 3 were a Martin DC28, a Takamine PD4 and a Taylor 514ce V class and I still wasn't getting exactly what I wanted to hear. I choose the Z900 and I am finally satisfied that now have what I always wanted. If I had to describe the sound of this guitar in one word, it would be ALIVE. The sound of this guitar just sounds alive. Very balanced and pure. I actually find myself smiling when I play this guitar it sounds so good. Many thanks again to Dennis and his fine staff at Zager. Great people making great guitars !"
"I purchased an Easy Play ZAD50 OM. I was skeptical about easy play but it is a beautifully well thought out guitar with quality materials and craftsmanship, and it's easy to play. As an older person who has been playing guitar for 50 years with arthritis setting in, the low action provides much less pressure without loss of tonal quality. Since it is new, I know the spruce and mahogany will get a deeper, mature sound over time. Denny Jr. and his team do a great job of responding to any and all questions. You can tell these are people who take great pride in their work and it shows. For the price, my ZAD50 OM is anniversary sale is unbeatable. I'd recommend this guitar to anyone, from beginners to older players. Thanks again Zagar for offering such a fine instrument at an affordable price. "
"I received my parlor-size African Mahogany guitar yesterday. It is a beautiful guitar, to begin with. And the sound from its 4/5 size is amazing. But the ease of playing it is truly the best part! My fingers are rather short and chunky, but still I am able to place them easily without hearing any buzz. I started the online lessons today because it's been many years since I've played and I am totally thrilled with Denny's approach to learning guitar. I am a very happy Zager guitar owner!"
"I received my new guitar in perfect condition. It tuned up nicely and play very well. The quality is excellent. Finish perfect. Sounds amazing. The case fit perfectly. Thank you!"
"These are average guitars selling at high prices. I had to get my supposed expert set up ZAD80 OM re set. Now it plays ok. Wish I’d saved up a bit longer and bought a Martin"
"I was interested in a new guitar, I am picky and older than average. I have never purchased a new guitar mail order, so this was something new and a little scary. I did my research, read the reviews and had communications with Zager. They offer a Money back promise, so what the heck. I submitted my order for a ZAD900OM. It came to my address as promised, well packaged. The case was perfect, The guitar was as advertised. It was flawless, and I am picky. it played beautifully and sounded great. My guitar playing friends were impressed. Should I send it back? Nope, it's mine. "
"Reviews of this guitar, and others from Zager, were overwhelmingly good, with many star performers using them. I wanted something better than my Yamaha AC1M. The Zager is way past that, with beautiful rich sound, and the advertised playability is not just hype, it is true. This is a great guitar, and the customer service and attention is outstanding."
"My guitar (ZAD 80CE OM) arrived a few days ago and I have trouble putting it down to take care of my chores! First off, it is so beautiful just to look at, but it doesn’t stop there: the sound quality is so much better than any guitar I’ve ever heard. It is rich and adds so much to the overall quality of my songs. I have issues with my hands, but not with this guitar. I can play and play and never experience any discomfort. Thank you Dennis Zager for creating this gorgeous instrument. And thank you Dennis Jr. for the excellent help you provided as I decided which Zager guitar would meet my needs. I finally have the guitar Ive always wanted!!"
"Zager Guitar is a family-owned Nebraska based company, founded by Dennis Zager (of the duo, Zager and Evans - best known for their hit song, "In the Year 2525"). As an experienced performer, Mr. Zager became a master luthier, passionate to improve the quality of guitars and their playability. After a couple of years trying to learn to play guitar, and much research since, I ordered their Parlor model and it is a beauty with incredible sound - perfect for my needs. The whole process was painless with timely and professional customer service by Denny, his son Dennis Jr., and an efficient staff. Zager EZ play guitars are especially designed to ease the learning process and are made with exacting standards of quality - uniquely combining the science and art. Their solid-wood acoustic guitars are comparable to top-end competitors, for a fraction of the cost. I've enrolled in their on-line lesson program, which is also low-cost and first-rate, with a special focus on fingerpicking. I'm enjoying the process immensely, and seeing much improvement. Thank you, Zager Guitar!"
"My Zager ZAD80 OM arrived a few days ago and I couldn't be happier with it. The solid cedar top gives it an incredibly warm, rich tone unlike any guitar I've ever heard. It's super comfortable to hold and the neck is perfect for my small hands. Not to mention it's stunning to look at. I was a bit nervous about buying a guitar that I had never seen or heard, but after receiving an email from the Zagers literally minutes after placing the order my mind was at ease. Denny Jr. was always available to answer any questions that I had. They offer free return shipping if you are dissatisfied with your guitar, but I can't imagine that anyone would need to use it. I would recommend a Zager guitar to anyone who is looking for incredible sound and craftsmanship."
"Zager Guitar ( Very Happy)
Received my new guitar the other day and was very impressed. When I opened the box and saw the case it was shipped in, I was surprised. Very nice. The guitar was beautifully finished. The neck felt very good in my hand, and the sound was fantastic. Plugged it into my Fishman amp and was blown away with the sound. Also, was very easy to play. Very pleased, great product. Thanks!!!"