"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Great job, paid for express and received glasses in 7 days!"
"When I had a question on how to measure the glasses and select the frame. I contacted the online support. I got good advice. They helped me to select the products that meet my needs. "
"Good glasses but did not arrive on time using the rush delivery. Zenni refunded me the cost of the rush shipping.
Very much appreciated."
"Good first time experience, website was helpful."
"***Update***
I got my replacement lenses and now they work really good. So after the first poor experience they came through and it is all good.
Very bad! Bought glasses from them in hope to be able to use them in my Meta Quest 3. Now it turns out that the glasses they sent me is useless since they actually worsen what I see through them. Right eye is just a big blur and left one is just slightly wores than without. In total both side glasses are useless and they will make it very difficult to return/refund them."
"Easy and reliable quick service "
"Very good value for money"
"Heard about Zenni through an author I follow. Glasses were easy to order with a great selection of frames. Fast service, excellent outcome. Saved a fortune compared to local opticians, "
"Great service, dejection, and delivery!"
"The website is good, the and process is easy enough to understand, the cost and quality are excellent."
"Hassle free and easy experience! Never had more fun buying glasses, knowing I won’t be paying hundreds of dollars per pair "
"Easy peasy. My glasses look just like they did in the virtual try-on. They were in my mailbox in less than two weeks. I'm already getting compliments from complete strangers."
"Just did and give me more discounts "
"Ordering and delivery were fine, but the frames are too small for my face. I don’t understand how this occur, because my previous glasses all fit perfectly. Also, the magnified portion of the lenses is so low I can barely lift my head high to read."
"Ordered an inexpensive pair of single vision eyeglasses. Bought same pair, but a different color"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”