"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Very slow trying to review different glasses. "
"Told above
I was having a hard time trying to reorder. I was using my phone so i am not sure if all features were even accessable thru the phone. I called the Zennie phone number the girl told me she could not see my prievious orders . She was not friendly at all. THEN I CALLED AGAIN, a second time out of desperation. That lady was soo nice she was so patient with me walked me through everything with me to to order. She waited till i found new frames because my first choice was not high index. If she had not done that i would of gotten the wrong ones.
I cant say enough good about the level of professionalism this woman had. Im hoping this review will apply to the second time i called . Then my order came weeks earlier than expected
I am very pleased with the company"
"When placing an orderl, I made an error in ordering single lenses instead of progressive lenses. Rosa was very helpful in getting me set up to return my glasses, get store credit and then she helped me enter my prescription correctly for my progressive lenses. I did re-order and I am enjoying my new glasses right now. I will use Zenni again in the future. "
"Hello
As usual evrything was perfect but this time I don't agree with yr policy "you cannot use two separate promo codes in the same order". Why it is my fault that I was born at the same time that there is a promo?. The birthday promo is a fix amount and not a percentage of the order.
Best regards
Raphy."
"Shipping was made in a reasonable amount of time. "
"My glasses fit nicely and they look just like the pictures. "
"This is my second time offering from Zenni and I love my glasses. Their prices are unbeatable and so are their Deals and Specials that they offer. The entire process of creating your custom glasses to your specs and your personal preferences is super easy. I recommend Zenni to everyone that i can."
"I needed an extra pair and I shopped locally and the pricing was ridiculous. my daughter had purchased through them before so I gave it a try. I took a photo of myself with frames I liked and the online tool matched them perfectly! At their pricing, I was able to get all the features I couldn't afford before.. I Love these glasses and will be back for more!! Website is super easy to navigate and the shipping was fast!!"
"Great experience as always..."
"Prescription like my other glasses, which work fine, but these are unable to read/see anything "
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"glass cases cheap - bad color : teal "
"It’s not going well at all. I haven’t received my glass in 18 days "
“Thank you for your review. The standard time frame on all orders is 7-14 business days. If the order does not arrive in that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"If anyone wants good glasses at a very affordable price don't go anywhere else.
The quality price is unbelievable."
"Quick , easy and fast. Glasses are nice as well. "
"Cheaper than using my insurance for glasses"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review and feedback, we will definitely pass it on to our team! ”