"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I received prompt service and a very good quality of glasses"
"May need to pick up another pair for prescription sunglasses."
"I love my new glasses. They look just like what I virtually tried on. I highly recommend Zenni. "
"High quality and perfect fit"
"I was disappointed in how my glasses looked on me in person vs. how they looked virtually. I also was not aware that they came with a case, if I would've been aware I would not have ordered a separate case."
"Shipping was fairly fast."
"I got my glasses today and can't see out of them so I can't use them I was excited to get them because I need them"
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"Very fast and easy to use , can’t beat the price "
"I ordered glasses over two weeks ago and have not received them yet, so im a lil bummed. great site though. "
“Thanks for your review. If you did not receive your package within the estimated timeframe on the website, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media and we would be happy to assist you.”
"I love how easy the experience is and what a wide assortment of frames. I got my glasses in no time."
"Awesome service! Great glasses! Love em!! "
"easy to use site and great value"
"I've ordered about 6 pairs of glasses from Zenni over the past few years and my experience has always been great. I have received my glasses quickly and at a great price. I'm a guy who has a pretty big head and I had never been able to find frames that didn't make me feel like I was wearing children's frames. At Zenni I was able to find one set of frames that fit my big melon. That might not sound like a big deal but that's one more frame than I have found anywhere else. "
"Plenty of selection, great customer service"
"I really thought I could not return my glasses for a new one but am glad zenni does find away to make it work for me thank you. "
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. We are sorry to hear the glasses are not as expected! If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”